Troubleshooting

Problem

Cause/Solution

A

 

When V(auto with red-eye reduction) or “fill flash

 

Unexpected results

with slow sync and red-eye reduction” of the Night

 

portrait scene mode is applied during shooting, In-

 

occurred when flash is

 

Camera Red-Eye Fix may, in very rare cases, be applied

32, 39

set to auto with red-

to areas not affected by red-eye. Set a flash mode other

 

eye reduction.

 

than V(auto with red-eye reduction) and select a

 

 

 

 

scene mode other than Night portrait, then shoot.

 

 

 

 

 

• Skin softening may not produce the desired results

53

Skin softening results

depending on shooting conditions.

 

are not as expected.

• For pictures with four or more faces, try using Skin

73

 

softening in the playback menu.

 

 

It may take more time to save images in the following

 

 

situations.

 

Saving images takes

• When the noise reduction function is in operation

33, 38

time.

• When flash is set to V(auto with red-eye

33

 

reduction)

 

 

• When using skin softening while shooting

38, 39, 52

Playback

 

Problem

 

Cause/Solution

A

 

File cannot be played

File was overwritten or renamed by computer or

–

Technical

back.

another make or model of camera.

 

picture.

pictures, or cropped copies smaller than 320 × 240

–

 

Cannot zoom in on

Playback zoom cannot be used with movies, small

 

 

 

 

 

Notes

 

pixels.

 

 

•

Voice memos cannot be attached to movies.

78

 

 

 

Cannot record voice

•

Voice memos cannot be attached to pictures taken

67

 

 

by other cameras. Voice memos that are attached to

 

 

memo.

 

 

 

 

the picture using other cameras cannot be played

 

 

 

 

 

 

 

 

back on this camera.

 

 

 

•

These options cannot be used with movies.

78

 

 

•

These options cannot be used with pictures taken when

96

 

Cannot use quick

•

P16:9 (3968) is applied in the Image mode setting.

 

 

retouch, D-Lighting,

Select pictures that support quick retouch,

69

 

skin softening, small

•

D-Lighting, skin softening, small picture, or crop.

 

 

picture, or crop

Pictures taken with another make or model of camera

69

 

options

•

cannot be edited.

 

 

 

Other cameras may be unable to play back, or transfer

69

152

 

 

to a computer, pictures edited with this camera.