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Nokia 2220 specifications Troubleshooting, Problem Possible cause

Models: 2220

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Page 97

• TROUBLESHOOTING

This section lists some of the most commonly encountered problems and provides possible solutions.

Problem	Possible cause	Possible solution
Problem	Possible cause	Possible solution

My phone is not	The charger and the phone are not	Securely connect the
charging.	properly connected.	charger to the phone.

	The charger is not properly	Ensure that the charger
	plugged in.	is plugged in correctly.

My phone is not	The battery is not charged.	Charge the battery.
making or
making or	The signal strength is too low.	If you are indoors, move
answering calls.	The signal strength is too low.	If you are indoors, move
		toward a window.

I cannot listen to	You do not have voice mail service.	This is a service provider
my voice		dependent feature.
my voice	The voice mail number you have	dependent feature.
messages.	The voice mail number you have	Please call your wireless
	saved is incorrect.	service provider.

	You have forgotten your password
	or are entering in incorrectly.

	Your voice mail number is not	Refer to “Save the voice
	saved in the phone.	mailbox number” on
		page 37.

90	Copyright © 2003 Nokia

Page 97

Image 97

Nokia 2220 specifications Troubleshooting, Problem Possible cause

Contents

User Guide Electronic serial number ESNLegal Information Contents Security Special features Copyright 2003 Nokia Switch OFF in Hospitals Road Safety Comes FirstSwitch OFF in Aircraft Switch OFF When RefuelingEnhancements and Batteries Qualified ServiceWATER-RESISTANCE CallingFor your safety Nokia 2220/2260 User Guide Talk key End key Scroll down Nokia 2220/2260 phone at a glanceKey Star key Pound key Connection ports GET the Most OUT of this Guide Welcome and quick guideUnderstand the terms Follow graphic clues Look for updatesClue What it means BoldGET Started with the Quick Guide Reply to an E-mail message Read new message Reply to a messageSign up with a service provider Understand Wireless Network ServicesAntenna Install the battery BatteryAlign the cover over the back Remove the batteryImportant Battery Information Charge the batteryCan be removed from the phone Prolong Battery Life SET UP Your HeadsetConnect the headset Use the headsetGET Help Contact your service providerFind your phone’s label Contact NokiaSet up the TTY/TDD profile Receive accessibility informationLPS-3 Mobile Inductive Loopset HOW the Loopset WorksReceive a TTY/TDD Call Make a TTY/TDD CallEND a TTY/TDD Call Make sure the TTY/TDD device is connected to your phoneBasic operations Switch Your Phone on or OFFMake and Answer Calls Use the keypadUse the contact list Adjust the earpiece volumeMake a 1-touch dial call End a callIndicators Understand indicators and iconsSignal Battery Strength Power Indicator Check the Start ScreenScreen What it means Check IN-PHONE HelpScroll through menus Browse Phone MenusReturn to the previous menu level Use shortcutsListen to voice Menu shortcutsMessage alert Profile nameSend own caller ID 2 Network feature Setting Restore factorySnake II Space Impact Pairs II Settings 1-1Press Contacts Contact List MenuThese options are available Enter numbers 123 mode Enter letters ABC modeText entry Delete MistakesChange from Capital Uppercase Letters SPACES, PUNCTUATION, and Special Characters EntryUse special characters Use symbols in names and numbersUse four-way scrolling Predictive TextEnter predictive text Turn on predictive textTurn off predictive text Save a word in the dictionaryChange the case Enter punctuation and special charactersWrite compound words Clear the screenUSE Contact List Menus Contact listSave NAMES, NUMBERS, and E-MAIL Addresses Quickly save a name and numberRecall information with shortcuts Recall Names and NumbersEdit a Name or Number Entire contentsDelete Names and Numbers Individual entriesSelect your scrolling view Customize Your Contacts ViewCheck Memory Status Choice What it doesCall LOG Options Call logCheck Received Calls Check Missed CallsCheck Dialed Calls Clear call listsClear call timers USE Call TimersTurn on a current call timer Option What it doesVoice Mail MessagesCheck for messages Save the voice mailbox numberListen to your voice messages Options when working with messagesTEXT, E-MAIL, and Picture Messages Understand messagingOption Description Text Messages Organize messages using foldersRead a text message Write and send a text messageSending message appears Indicated byRespond to a text message Send a picture message Picture MessagesPreview a Picture Message Before Sending Press Menu 1-7 Messages Picture MessagesSave a picture message Receive a picture messageMail Messages Send an e-mail messageEdit an existing e-mail message Receive an e-mail messageReply to an e-mail message Forward an e-mail messagePersonalization Quickly press and release the Power keyProfiles Select a profileSET the Ringing Options Customize a profileSET the Ringing Tone Press Menu 3 ProfilesSET a Vibrating Alert SET the Ringing VolumeSET the Message Alert Tone Set your phone to vibrate to indicate an incoming callRename a profile Accessory settingsSET Keypad Tones SET the Warning TonesSET the Default Profile SET UP the LoopsetAutomatic Answer SET the Lights CAR KIT onlySET the Clock Using 24-HOUR Format SET the Clock Using AM/PM FormatSet the display language Set the clockRestore factory settings Automatic update of timeDisplay the clock Add a welcome noteAccess menus Advanced calling featuresUnderstand ACTIVE-CALL Options Make a new call Access the contact listEnd all calls Save a name and/or numberUSE Voice Privacy Store the call forwarding feature code Learn about call forwarding feature codesUSE Call Forwarding Store the call waiting feature code Activate/cancel call forwardingUSE Call Waiting Activate call waitingUSE Send OWN Caller ID Store the Feature CodeSelect a Phone Number Place a Call Without Sending Your NumberSelect the phone number Press Menu 4-2-1 Settings Call settings Automatic redialUSE Automatic Redial USE 1-TOUCH DialingChange 1-touch dialing numbers Assign a key to 1-touch dialingDelete 1-touch dialing numbers SET Touch Tone StringsSet touch tone length Set manual touch tonesStore touch tone strings ActionStore Touch Tone Strings with Phone Numbers Link Contact List EntriesSend a Touch Tone String USE Linking OptionsSearch for a network Select a SystemSelect a public system Press Menu 5 SystemSelect digital or analog Menu options for choosing the mode you prefer areDigit. & analog Analog Digital USE Keyguard SecurityAnswer a call while Keyguard is active Lock the KeypadChange your security code Understand the Security CodeRestrict Calls Restrict outgoing calls Add a number to the call restriction listRestrict all incoming calls USE the Alarm Clock Special featuresConvert currency USE the CalculatorSET the Exchange Rate If you want to PressSend a business card Business CardsView a received business card Save a viewed business cardDownload a Ringing Tone Start a NEW Game GamesSnake Game SettingsSpace Impact PairsYour phone is powered by a rechargeable battery Battery StatementsReference information Charging and dischargingProper Care and Maintenance Traffic safety Important Safety InformationOperating environment Electronic devicesVehicles Other medical devicesPotentially explosive atmospheres Hearing AidsMake Emergency Calls AircraftTo make an emergency call Certification Information SAR Practical rules for enhancement operation Enhancement SafetyBatteries Standby and talk times Charging timesEnhancements MAh Li-Ion Battery BLC-2 MAh NiMH Battery BMC-3Standard Travel Charger ACP-7U Rapid Travel Charger ACP-12U Rapid Travel Charger ACP-8URapid Cigarette Lighter Charger LCH-9 Headset HDC-5 Spare Battery Charger DDC-1Headset HDE-2 Retractable Headset Kit HDC-10 Boom Headset HDB-5Loopset LPS-3 Mobile Holder MBC-6K TTY/TDD Adapter HDA-9What YOU will Need Full Car Kit CARK-134 offers Express Car Kit PPH-1Nokia Xpress-on colour covers Carry case CSM-6Technical Information Feature SpecificationProblem Possible cause TroubleshootingFuses are not covered by the warranty Nokia One-Year Limited WarrantyClaim Procedure Nokia One-Year Limited Warranty Index Calls Charge the battery ChargerCar charger 83 car kit Carry case 88 changeLabel Language setting 51 letters Hearing impaired solutions 15 help textLithium ion battery 82 lock/unlock the keypad 65 loopset Dialed callsMobile holder Missed callsNokia One-touch dialing Personalization 46 phoneTime TimersTouch tones TTY TTY adapter

• TROUBLESHOOTING

Problem

Possible cause

Copyright © 2003 Nokia