Troubleshooting
206208-A 4-5
3. Verify that the port is transmitting and rece iving data frames.
a. Check the green RJ-45 LED, which indicates a data exch a ng e.
Refer to Appendix C, “LEDs,” for additional information.
b. From the Map window in SpeedView, choose Statistics.
When the statistics information is displayed at the management station,
verify that the octet counts for transmit and receive are incrementing.
Also verify that the frame counts for transmit and receive unicast traffic
and for multicast traffic are incrementing.
c. From a configuration terminal con nected to the serial port on the
switch, access the CLI.
Use the show port command and specify the module number and port
number for the suspected port. Verify that the following counters are
incrementing:
• InOctet
• OutOctet
• InUcastPkt
• OutUcastPkt
• MulticastTransmittedOk
• MulticastReceivedOk
• BroadcastTransmittedOk
• BroadcastReceivedOk
4. If the port still fails, try inserting it into another switch network or
shared segment.
If the port functions correctly, check the status of the first switch network
or shared segment.
If the port fails to function, contact Nortel Networks customer support. Be
ready to give the service representative the information listed on page4-1.