4Norstar Voice Mail FAX User Guide

Record greeting:

RETRY

Accept greeting?

RETRY PLAY

8.At the tone, record your greeting and press OK or £to end your recording. Do not use the Norstar Handsfree Feature to record a greeting. For best results, speak directly into the telephone handset, clearly and at a pace that is easy to understand.

Note: Your greeting should tell callers they can leave a Fax message in your mailbox. Refer to "Your Personal mailbox greeting" on page 2.

9.

Press

OK or £to accept the greeting.

 

Press

RETRY or ¤to erase and re-

 

record the greeting. Press PLAY or

 

to play the greeting.

10.

Press ®to end this session.

Receiving a Fax message

You can receive two types of Fax messages: non-voice introduced and voice introduced. An introduction is a voice message the caller leaves with the Fax message. In a non-voice introduced Fax message, the caller only leaves the Fax message.

It is not possible for a caller to send a Fax message to your personal mailbox by using the autosend feature on their fax machine. If the caller attempts to use autosend, the call will be answered by a person, such as a receptionist or the mailbox owner. A call sent by autosend may also be answered by the Automated Attendant. If the Automated Attendant detects a fax tone, the call is transferred to the designated Fax Answering extension.

Note: If you answer a call and hear a fax tone, transfer the call to your mailbox by pressing ƒ·°fl. Then you receive the Fax message in your mailbox.

FAX User Guide

P0886631 Issue 1.0

Page 8
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Nortel Networks Norstar Voice Mail 4.0 manual Receiving a Fax message, Retry Play