Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings and Power Supply

Problem

 

Cause/Solution

A

 

 

•

Camera is off.

24

 

 

•

Battery is exhausted.

24

 

 

• Standby mode for saving power: press the

19, 155

 

 

 

shutter-release button halfway.

 

 

 

• Camera and computer are connected via the

133

 

Monitor is blank

 

USB cable.

 

 

 

• Camera and TV are connected via audio/video

129

 

 

 

cable or HDMI cable.

 

 

 

• When connecting to an electrical outlet using

16

 

 

 

a Charging AC Adapter, the camera cannot be

 

 

 

 

turned on.

 

 

 

•

Adjust monitor brightness.

151

 

 

• When the internal temperature of the camera

–

 

 

 

is high, the monitor darkens to reduce heat

 

 

Monitor is hard to read/has

 

generation. When internal temperature cools,

 

 

 

the monitor brightens again.

 

 

darkened

 

 

 

• When the power-on lamp is covered after the

–

 

 

 

 

 

camera has automatically increased monitor

 

 

 

 

brightness, the monitor may darken.

 

 

 

• Monitor is dirty. Clean monitor.

166

Technical

 

•

Battery is exhausted.

24

 

 

 

• If connecting the Charging AC Adapter while

16

 

 

 

the camera is on, the camera is turned off.

 

Notes

 

• The USB cable connecting the camera to the

133,

 

 

 

 

computer or printer has been disconnected.

139

and

Camera turns off without

 

Reconnect the USB cable.

 

warning

•

memory card is high. Allow the camera and

172

Index

The internal temperature of the camera or the

 

 

 

memory card to cool and turn on the camera

 

 

 

 

again.

 

 

 

• The camera and battery may not work

167

 

 

 

properly at low temperatures.

 

 

177