
Troubleshooting
| Problem | Cause/Solution | A | |
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| • Digital zoom is set to Off in the setup menu. | ||
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| • Digital zoom is not available in the following |
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| situations. |
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| - When Portrait or Night portrait scene | ||
| Digital zoom cannot be used. | mode is selected |
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| - Touch shooting is set to Subject tracking | ||
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| - When shooting in smart portrait mode | ||
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| - When | ||
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| Continuous setting |
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| Image mode not available. | Another function that restricts the Image mode | ||
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| option is enabled. |
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| • Off is selected for Sound settings>Shutter | ||
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| sound in the setup menu. No sound is heard | ||
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| No sound when the shutter is | with some shooting modes and settings, even |
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| released. | when On is selected. |
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| • The speaker is blocked. Do not cover the | ||
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| speaker. | ||
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| Off is selected for the AF assist option in the |
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| setup menu. | |||
| depending on the position of the focus area or | |||
| light. | |||
| the current scene mode, even when Auto is | |||
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Technical |
| selected. |
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Pictures appear smeared. | Lens is dirty. Clean lens. | |||
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Notes | Colors are unnatural. | White balance does not match light source. | ||
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| Shutter speed too slow or ISO sensitivity is high |
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and | Randomly spaced bright pixels | as the subject is dark. Noise can be reduced by: |
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(“noise”) appear in image. | • Using flash | |||
Index |
| • Specifying a lower ISO sensitivity setting | ||
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| • The flash mode setting is set to c(off). | ||
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| • Flash window is blocked. | ||
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| • Subject is beyond flash range. | ||
| Pictures are too dark | • Adjust exposure compensation. | ||
| (underexposed). | • Increase the ISO sensitivity. | ||
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| • Subject is backlit. Select Backlighting scene | ||
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| mode or set the flash mode setting to X(fill |
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| flash). |
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| Pictures are too bright | Adjust exposure compensation. | ||
| (overexposed). | |||
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