Symptom | Problem | Solution | |
|
|
| |
Oblong area of |
| Change paper stocks, | |
Drop out caused by using | check paper storage | ||
faint print | |||
paper exposed to high | environment or use a | ||
appears on each | |||
humidity. | dehumidifier; check toner | ||
page. | |||
| level. | ||
|
| ||
|
|
| |
| Toner is low and does not | Replace toner cartridge. | |
Vertical white | distribute properly, or the | Check drum and replace | |
streaking or faint | drum is worn out. | the drum, if necessary. | |
Contact service. | |||
areas on page. |
| ||
| LED array is dirty. | Clean LED array. | |
|
|
| |
Vertical black | Hardware problem. | Contact service. | |
lines. | |||
|
| ||
|
|
| |
Fuzzy print. | LED array is dirty. | Clean LED array. | |
|
|
| |
| Paper path, lamp | Generate cleaning page. | |
Distorted print. | assembly, or fusing unit | ||
Contact service. | |||
| problem. | ||
|
| ||
|
|
| |
Faded print. | Toner cartridge is not | Install toner cartridge | |
correctly installed. | correctly. | ||
| |||
|
|
| |
Smeared or | Dirty rollers; toner |
| |
dropped inside printer or | Contact service. | ||
blotched print. | |||
image drum problem. |
| ||
|
| ||
|
|
| |
| Is toner low? | Replace toner cartridge. | |
Printed page is |
|
| |
Is paper meant for laser | Use recommended paper. | ||
light/blurred. | printers? | ||
| |||
|
|
| |
| LED array is dirty. | Clean LED array. | |
|
|
| |
Bold characters |
| Install new toner | |
and dark lines | Toner is low. | ||
cartridge. | |||
are smeared. |
| ||
|
| ||
|
|
|
Symptom | Problem | Solution | |
|
|
| |
Print is darker | Darkness setting is too | Change darkness setting. | |
than usual. | high. | ||
| |||
|
|
| |
|
| Turn paper over in tray. | |
| Printing on wrong side of | (Note arrow on paper | |
| paper. | package). Install paper | |
|
| print side down in tray. | |
|
|
| |
Pages curl |
| Avoid storing paper in | |
| areas of excessive | ||
excessively. | Moisture in paper. | ||
temperature and | |||
| Improper storage. | ||
| humidity. Store paper in | ||
|
| ||
|
| protective wrapping. | |
|
|
| |
| High humidity. | Recommended operating | |
| humidity: | ||
|
| ||
|
|
|
Software problems
Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more in- formation.
Symptom | Problem | Solution | |
|
|
| |
Printing is garbled. | Incorrect driver is | Install an appropriate | |
installed. | driver. | ||
| |||
|
|
|
28 | OKIPAGE 14ex, 14i, 14i/n |
