Problem

Ink smears on the paper when I print narrow columns.

Solution

This may be caused by excessive printhead travel from the centering position. Enter the Menu and set the Centering Position to MODE 1. See “Using Your Printer, Menu Mode.”

For the wide-carriage printer, if MODE 1 doesn't work, try setting the Centering Position to MODE 2.

Problem

I've installed a new ribbon and the printing is smeared and streaked.

Solution

The ribbon shield (1) is either loose or missing.

Remove the ribbon cartridge and check the ribbon shield.

If it is loose, secure it.

If it is missing, find it and install it.

62Microline 490/491 User’s Guide

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Oki 490 manual Ink smears on the paper when I print narrow columns