Problem
The printer needs paper. The ALARM is not on. I can’t load paper.
Solution
1Press and release the SEL key.
2Press and hold the SHIFT key and press the RESET /
key.
3The ALARM light comes on and you can now load paper.
Problem
Solution
In cold dry weather, static charges can build up and make the paper cling to the sheet guide. Try moving the paper guides together so that the paper rests on the guides rather than on the separator.
Problem
The Print Quality and Character Pitch keys on the front panel don't work.
Solution
The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function). If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly.
Check with your system manager before changing any menu settings.
