Troubleshooting
Windows
PROBLEM
CAUSE
SOLUTIONS
REF. PAGE
| The red and green status lamps | The card was not recognized | Disconnect the |
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| are blinking slowly. | correctly. | the computer, remove the card |
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| from the |
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| the contact area with a dry cloth, | 13, 24 | |
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| and insert the card again. If the | |||
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| problem persists, the card may be |
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| damaged. |
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| You can read a card, but not | There is a problem with the card. | Copy the data to a different card, | — | |
| write to it. |
| then use the new card for writing. | ||
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The | Set the | 10, 21 | |||
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Macintosh
| PROBLEM | CAUSE | SOLUTIONS | REF. PAGE | |
| The green status lamp does not | The | Make sure that the |
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| light. | correctly to the computer's USB | facing the right way and connect it | 32, 37 | |
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| port. | to the computer's USB port firmly. |
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| The power supply from the USB | If you are using a USB hub, it may |
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| port is insufficient. | not function properly with the |
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| computer. |
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| No card icon appears on the | The card is not inserted correctly. | Make sure that the card is | 31, 36 | |
| computer’s screen. |
| inserted correctly. | ||
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| File Exchange is not installed on | You must have File Exchange |
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| your computer. (Mac OS 9) | (provided with Mac OS) to read/ |
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| write a DOS/Windows formatted |
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| card. (Check Control Panels under | 30 | |
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| the Apple menu to see if File |
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| Exchange is installed. For more |
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| details, refer to Mac OS [Help].) |
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| The red and green status lamps | The card was not recognized | Disconnect the |
| |
| are blinking slowly. | correctly. | the computer, remove the card |
| |
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| from the |
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3 |
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| the contact area with a dry cloth, | 33, 38 | |
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| and insert the card again. If the | |||
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| problem persists, the card may be |
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| damaged. |
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| You can read a card, but not | There is a problem with the card. | Copy the data to a different card, | — | |
| write to it. |
| then use the new card for writing. | ||
4 |
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The | Set the | 31, 36 | |||
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| ON. | OFF. | ||
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