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| Troubleshooting |
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| Problem | Cause | Resolution | Page |
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| There is no sound. | The volume is set to the | Adjust the volume on the | gpage 32 | Additional |
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| minimum. | device or remote. |
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| The remote or headphones | Check the headphones, the | gpage 26, 38 |
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| are not connected properly. | extension cable/remote and |
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| the device properly. |
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| The reaction of the Touch | The reaction is slow if the | Wipe moisture from the | gpage 28 | |
| The m:robe functions | The HOLD function is set | Slide back the HOLD |
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| cannot be operated. | to ON. | switch to release the |
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| HOLD function. |
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| Panel is slow. | surface of the Touch Panel | device and your hands to | — |
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| or your hands are wet. | improve response time. |
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| A file that you have | The file was transferred | Files that are not | gpage 22 |
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| transferred is not found. | using Windows Explorer, | transferred from the |
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| etc. | supplied Music/Photo |
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| Organization Software |
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| “m:trip” cannot be |
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| displayed. Synchronize |
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| with m:trip. |
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| The device becomes hot. | The temperature of the | This is not a malfunction. |
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| device increases after |
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| extended periods of |
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| operation. |
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| Synchronization is not | The device is turned off. | Turn the power on. | gpage 23 |
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| happening. |
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| The battery discharges | The | If the battery soon becomes | gpage 16 |
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| soon after charging. | for about 500 complete | dead, contact your local |
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| charges and discharges, | Olympus customer support |
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| depending on usage. | center for a replacement. |
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