Troubleshooting
| Symptom | Possible cause | Remedy |
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| The power cord is not connected. | Connect the power cord to a suitable wall outlet |
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| Can’t turn on the |
| Turn off the |
| External interference is affecting the | turning it on again. If that fails, disconnect the power | |
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| digital circuitry. | cord from the wall outlet, wait five seconds, reconnect |
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| it, then try turning it on again. |
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| The |
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| immediately after being | The amp protection system has been activated. | Contact your Onkyo dealer. |
| turned on? |
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| The buttons on the | Power supply voltage fluctuations and other | Turn off the |
| turning it on again. If that fails, disconnect the power | ||
| anomalies, such as static electricity, can inter- | ||
| cord from the wall outlet, wait five seconds, reconnect | ||
| troller don’t work? | fere with normal operation. | |
| it, then try turning it on again. | ||
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| The | Unmute the |
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| Check your connections. |
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| If your turntable doesn’t have a |
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| The | preamp, you must connect one between your turnta- |
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| ble and the | |
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| If your turntable uses an MC cartridge, you must use |
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| a compatible phono preamp. |
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| The speaker cables are not connected properly. | Check the speaker connections (page 21). |
| There’s no sound coming |
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| The wrong input source is selected. | Select the correct input source (page 28). | |
| from the speakers? | ||
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| A pair of headphones are connected. | Disconnect the headphones (page 33). | |
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| The input signal format is set to PCM or DTS. | Set the input signal format to Auto (page 29). |
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| The volume is set at minimum. | Turn up the volume (page 28). |
Amp |
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| The speakers are configured incorrectly. | Check the speaker configuration (page 25). | |
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| Some speakers are not used with certain listen- | See page 34 for information on listening modes. |
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| A connecting cable may be damaged. | Check your connecting cables for signs of damage and |
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| replace as necessary. | |
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| Only the front speakers are | The Stereo listening mode is selected. | In Stereo listening mode, only the front speakers and |
| working? | subwoofer are used (page 34). | |
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| The center speaker is not connected properly. | Check the center speaker connections (page 21). |
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| The Stereo, Direct, or Orchestra listening mode | The center speaker is not used with these modes |
| The center speaker is not | is selected. | (page 34). |
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| The volume of the center speaker is set at mini- |
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| working or is very quiet? | Check the volume of the center speaker (page 27). | |
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| The currently selected speaker configuration | Check the speaker configuration (page 25). |
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| doesn’t use the center speaker. | |
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| You’re listening to a mono sound source (e.g., |
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| Only the center speaker is | TV or AM broadcast) and the PL II MOVIE or | Select another listening mode (page 34). |
| working? | PL II MUSIC listening mode is selected, so the | |
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| sound is concentrated in the center speaker. |
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| The surround speakers are not used with certain | See page 34 for information on listening modes. |
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| listening modes. | |
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| Surround speaker output depends on the |
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| The surround speakers are | source material. Some material may not use the |
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| surround speakers much. |
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| not working? |
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| The volume of the surround speakers is set at | Check the volume of the surround speakers (page 27). | |
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| minimum. | |
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| The currently selected speaker configuration | Check the speaker configuration (page 25). |
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| doesn’t use the surround speakers. | |
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