Onkyo PR-SC885 instruction manual 122, Troubleshooting

Troubleshooting—Continued

There’s no sound with a certain signal format

•Check the digital audio output setting on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your DVD player’s remote controller.

Can’t select the Pure Audio listening mode

•The Pure Audio listening mode cannot be selected while Zone 2 is on.

The volume cannot be set to +18 dB (99)

•Check to see if a maximum volume has been set (page 104).

•After the Automatic Speaker Setup function has been run, or the volume level of each individual speaker has been adjusted (pages 76 and 98), the maximum vol- ume may be reduced.

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on can degrade audio performance, so don’t use them.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

• Make sure that the source is Dolby Digital (page 89).

The analog multichannel input doesn’t work

•Check the multichannel input connections (page 31).

•Make sure that the multichannel input is assigned to the input selector (page 51).

•Make sure that the multichannel input is selected (page 78).

•Check the audio output settings on your DVD player.

About DTS signals

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

•When DTS program material ends and the DTS bit- stream stops, the AV controller remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, as the AV controller does not switch formats immediately, you may not hear anything, in which case you should stop your player for about 3 seconds, and then resume playback.

•With some CD players, you won’t be able to playback DTS material properly even though your player is con- nected to a digital input on the AV controller. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV controller doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, sound may not be output immediately.

Video

There’s no picture

•Make sure that all video connecting plugs are pushed in all the way (page 26).

•Make sure that each video component is properly con- nected.

•On your TV, make sure that the video input to which the AV controller is connected is selected.

•While the Pure Audio listening mode is selected, the video circuitry is turned off and only the HDMI out- puts output video signals.

•If your TV is connected to an HDMI output, set the HDMI Monitor setting to Main or Sub (page 45), and select “- - -” in the “HDMI Input Setup” on page 47 to watch composite video, S-Video,and component video sources.

•If your TV is connected to the COMPONENT VIDEO MONITOR OUT 1 or COMPONENT VIDEO MON- ITOR OUT 2/ZONE 2 OUT, set the HDMI Monitor setting to No (page 45), and select “- - -” in the “Com- ponent Video Input Setup” on page 48 to watch com- posite video and S-Video sources.

•If the video source is connected to a component video input, your TV must be connected to the COMPO-

NENT VIDEO MONITOR OUT 1, COMPONENT VIDEO MONITOR OUT 2/ZONE 2 OUT, HDMI OUT MAIN, or HDMI OUT SUB (page 27).

•If the video source is connected to an HDMI input, your TV must be connected to the HDMI OUT MAIN or HDMI OUT SUB (page 27).

There’s no picture from a source connected to an HDMI IN

•When the HDMI Monitor setting is set to No, and the Resolution setting is set to anything other than Through (see page 45), no video is output by the

HDMI OUT.

•If the message “Resolution Error” appears on the AV controller’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD player.

The onscreen menus don’t appear

•On your TV, make sure that the video input to which the AV controller is connected is selected.

Tuner

Reception is noisy, stereo FM reception suffers from hiss, or the FM STEREO indicator doesn’t light up

•Relocate your antenna.

•Move the AV controller away from your TV or com- puter.

•Listen to the station in mono (page 58).

•When listening to an AM station, operating the remote controller may cause noise.

•Passing cars and airplanes can cause interference.

•Concrete walls weaken radio signals.

•If nothing improves the reception, install an outdoor antenna.

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