5 Diagnostics and Troubleshooting

This chapter describes the error messages for the KODAK PROFESSIONAL RP 50 LED Printer and Processor and offers information for troubleshooting. The information in this chapter includes:

Printer Error Messages

5-2

Manual or Automatic Reinitialization

5-2

Printer Paper Path

5-3

Printer Error Messages

5-4

Miscellaneous Printer Error Messages

5-10

Clearing Printer Paper Jams

5-11

Troubleshooting Observable Errors

5-12

Additional Troubleshooting Tips for the Printer

5-15

Processor Error Messages

5-16

Clearing Error Messages

5-17

Clearing a Reset Message

5-17

Clearing Processor Paper Jams

5-18

Clearing Drive Errors

5-18

Additional Troubleshooting Tips for the Processor

5-19

Calibration Troubleshooting

5-19

Calibration Graph

5-19

Calibration Error Codes

5-20

Non-Numeric Error Messages

5-26

Getting Additional Help

5-27

October 2002

5-1

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Kodak 2J0686 manual Diagnostics and Troubleshooting