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| Diagnostics and Troubleshooting | |
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| Error | Error Message | Possible Cause | Possible Solution |
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| 15 | timers busy | A low level motor move command | Wait for the motor move to complete |
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| was issued while the timer motor | or stop the motor and reissue the |
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| was in use. | command. |
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| 16 | timer spurious interrupt | A spurious (false) timer interrupt | No solution required. |
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| code | has occurred. |
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| 17 | command not | The function requested is not | No solution required. |
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| implemented | supported in this software release. |
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| 18 | unexpected OCP reply | The 300 board sent an unexpected | Call for service. |
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| message to the 200 board. |
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| 20 | pec service mode | The service switch for the 200 | Call for service. |
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| board is on, enabling |
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| LEDs that can cause fogging. |
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| 21 | opc service mode | The service switch for the 300 | Call for service. |
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| board is on, enabling |
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| LEDs that can cause fogging. |
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| 22 | end of roll, remove | The paper cassette is empty and | Pull the paper tail out of the sheet |
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| paper at sht xprt | tail of the paper has been fed into | transport area near the knife. |
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| the sheet transport area. |
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| 23 | in error state | A previous error has not been | Reinitialize the printer. |
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| cleared. |
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| 24 | middle of load | Attempting to perform a function | Wait until paper loading is complete |
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| while paper is being loaded. | and perform the function again. |
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| 25 | wait proc | Attempting to perform a function | Turn on the processor. Wait for the |
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| while the printer detects a problem | processor to warm up and then |
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| with the processor. | reinitialize the printer. |
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| 26 | xport back door open | The back sheet transport door was | Close the back sheet transport door. |
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| left open. |
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| 27 | xport front door open | The front sheet transport door was | Close the front sheet transport door. |
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| left open. |
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| 28 | unit does not fit | The sum of all the unit setups since | Begin printing. |
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| the last print start exceeds 33 |
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| inches. |
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| 29 | sheet fogged in sheet | A door was opened while sending a | Reprint. |
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| xport | sheet from the printer to the |
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| processor. |
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| 30 | unexpected knife | Knife not detected at either end. | Call for service. |
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| neither limit |
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| 31 | door opened briefly | The door was opened and closed. | Reinitialize the printer. |
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| 64 | bad msg checksum | A problem with a prom has | Call for service. |
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| occurred. |
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October 2002 |
