HP CM1415fn Color, CM1415fnw Color manual 4Fax receive error codes

Table 6-4Fax receive error codes (continued)

Error code Description Solution

226The sending product has attempted to initiate a sending diagnostic session with this product but the sending diagnostic versions supported by the two products are incompatible.

None. Sending diagnostics cannot occur between products with incompatible sending versions.

227The sending product has attempted to initiate a fax session at a speed and modulation that is not supported by the receiving product.

Reconfigure the receiving product to receive at a slower speed.

228	The sending product has attempted to initiate a	1. Confirm that polling by the sender is desired.
	poll transmission from the receiving product even	It is possible that the sender has inadvertently
	though the receiving product is not configured for	attempted to poll. If this is the case reattempt
	poll transmission.	a normal transmission from the sending
		product.
		2. If polling by the remote user was desired,
		confirm that the receiving product was
		correctly configured for poll transmission.
229	The sending product has attempted to initiate a	If the sender is the desired recipient for the polled
	secure poll transmission from the receiving product	document, confirm that the sender has the correct
	but has not provided a valid password.	password, and that the receiving product is
		configured with the same password.

230The sending product has attempted to initiate an operation that requires error correction but has not selected error correction for the session.

Enable ECM on both the receiving product and the sending product.

231The sending product has attempted to initiate a transmission to the receiving product even though the capability to receive is disabled at the receiving product.

Ensure that the receiving product is capable of receiving a document. Check that paper is correctly loaded, paper is not jammed within the product, and any other system abnormalities have been cleared.

232

233 and 234

235 and 236 (ECM error)

237

One of the following has occurred:

●A communication failure has occurred between the two products.

●The user at the remote product may have touched the Cancel button.

●The power at the remote product has been interrupted or deliberately turned off, causing the fax session to be interrupted.

1.Re-attempt the fax reception at a different time when telephone line conditions have improved.

2.If the error persists, and error correction is in use for the fax session, disable ECM.

238	The sending fax product sent an unexpected	N/A
	communication. This is a defect in the sending
239–241
	product.
242	The sending fax product is attempting to receive	Ensure that a document is ready and correctly
	instead of send. Both products have attempted to	loaded in the sending fax product and that the
	start a reception at the same time. It is possible to	sending product is attempting to initiate a
	accidentally initiate a fax reception after dialing on	transmission and not a reception.
	many products, if there is no paper in the product
	or if the paper is not correctly loaded and cannot
	be sensed by the appropriate document sensor.

ENWW Solve fax problems 207