Step 4: Test print functionality

1.From the control panel Home screen, touch the Setup button.

2.Open the Reports menu, and select the Configuration Report item to print the report.

3.If the report does not print, make sure paper is loaded in the tray, and check to control panel to see if paper is jammed inside the product.

NOTE: Make sure the paper in the tray meets specifications for this product.

Step 5: Test copy functionality

1.Place the configuration page into the document feeder and make a copy. If paper does not feed smoothly through the document feeder, you might need to clean the document feeder rollers and separation pad. Make sure the paper meets specifications for this product.

2.Place the configuration page onto the scanner glass and make a copy.

3.If the print quality on the copied pages is not acceptable, clean the scanner glass and the small glass strip.

Step 6: Test the fax sending functionality

1.From the control panel Home screen, touch the Setup button.

2.Open the Service menu, and then open the Fax Service menu. Touch the Run Fax Test button to test the fax functionality.

3.Touch the Fax button on the product control panel, and then touch the Start Fax button.

Step 7: Test the fax receiving functionality

1.From the control panel Home screen, touch the Setup button.

2.Open the Service menu, and then open the Fax Service menu. Touch the Run Fax Test button to test the fax functionality.

3.Use another fax machine to send a fax to the product.

4.If the product does not receive the fax, make sure that you do not have too many telephone devices connected to the product, and that all telephone devices are connected in the correct order.

5.Review and reset the product fax settings.

6.Turn off the Private Receive feature.

Step 8: Try sending a print job from a computer

1.Use a word-processing program to send a print job to the product.

2.If the job does not print, make sure you selected the correct printer driver.

3.Uninstall and then reinstall the product software.

ENWW

Problem-solving checklist 121

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HP CM1415fn Color, CM1415fnw Color Test print functionality, Test copy functionality, Test the fax sending functionality

CM1415fn Color, CM1415fnw Color specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.