Event-log messages

The following product events do not produce a message that appears on the control panel. Instead, they are recorded in the event log. To print the event log, open the secondary service menu, select Service Reports, and then select Error Report.

Table 6-1

Event-log messages

 

 

Event code

Description

 

 

13.0000

Paper jam

 

 

20.0000

Memory out

 

 

21.0000

Page misfeed or mispick

 

 

41.2000

Beam detect malfunction

 

 

41.3000

Unexpected size

 

 

50.1000

Low fuser temperature error

 

 

50.2000

Slow fuser error

 

 

50.3000

High fuser temperature error

 

 

50.4000

Fuser drive circuit error

 

 

50.7000

Fuser open error

 

 

50.8000

Low subthermistor fuser error

 

 

50.9000

High subthermistor fuser error

 

 

51.2000

Black scanner laser error

 

 

51.2100

Cyan scanner laser error

 

 

51.2200

Magenta scanner laser error

 

 

51.2300

Yellow scanner laser error

 

 

54.0600

Density sensor error

 

 

54.1200

Black density measurement abnormality

 

 

54.1201

Cyan density measurement abnormality

 

 

54.1202

Magenta density measurement abnormality

 

 

54.1203

Yellow density measurement abnormality

 

 

54.1400

Color plane registration sensor error

 

 

54.1599

Black CPR pattern can't be read

 

 

54.1501

Cyan CPR pattern can't be read

 

 

54.1502

Magenta CPR pattern can't be read

 

 

54.1503

Yellow CPR pattern can't be read

 

 

54.1500

Yellow toner level sensor error

 

 

54.1600

Magenta toner level sensor error

 

 

168 Chapter 6 Solve problems

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HP CM1415fnw Color, CM1415fn Color manual Event-log messages, Event code Description
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CM1415fn Color, CM1415fnw Color specifications

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