Table 6-5Fax send error codes (continued)

Error code

Description

Solution

386The receiving product has failed to complete the third phase of the initial V.34 handshake after originating a fax session. This is usually due to poor line conditions although it may be a compatibility issue with certain products and/or line conditions.

1.Reattempt the fax transmission at a different time when telephone line conditions have improved.

2.Disable V.34 on the receiving product and attempt the transmission using the V.17 mode.

387The receiving product has failed to successfully negotiate the initial V.8 handshake with the sending product after originating a fax session. Typically this will occur when the sending product is not fax capable or has disabled reception. It may also be a compatibility issue with certain products and/or line conditions.

388The receiving product has originated a fax session and detected a sending fax product but has been unable to detect any T30 frames. If the product is in V.17 mode it is likely that the connection has been interrupted. In V.34 mode is also possible for this error to occur due to compatibility problems with certain products and/or line conditions.

389The receiving product has originated a fax session and has reattempted V.8 negotiations multiple times without success.

390

The receiving product has originated a fax session

Reattempt the transmission after making sure

 

using error correction (either V.34 or V.17).

documents stored in memory are printed and the

 

Transmission of an image has been abandoned

product has paper ready for printing. If the

 

after a timeout when no data has become ready

problem persists reinitialize permanent storage.

 

for transmission. This is most likely due to a low

 

 

memory condition although it could be due to other

 

internal problems that cause generation of data for transmission to stall.

391The receiving product has originated a fax session without error correction (not V.34 ). Transmission of an image has been abandoned after a timeout when no data has become ready for transmission. This is most likely due to a low memory condition although it could be due to other internal problems that cause generation of data for transmission to stall.

214 Chapter 6 Solve problems

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