Table 6-5Fax send error codes (continued)

Error code

Description

 

Solution

 

 

 

 

325-328 (ECM

Telephone line conditions were very poor.

 

1. Reattempt the fax transmission at a different

error)

 

 

 

time when telephone line conditions have

 

 

 

 

improved.

 

 

 

 

2. If the error persists, disable ECM. Errors may

 

 

 

 

still occur, and may result in a degraded

 

 

 

 

image quality on the received page.

 

 

 

 

However, the ability to transmit the entire

 

 

 

 

document will be improved.

 

 

 

329–331

The sending product has reported that one or more

1. Reattempt the fax transmission at a different

 

pages have been received (non-ECM mode) with

time when telephone line conditions have

 

excessive errors. This error does not result in the

improved.

 

session being terminated immediately. Subsequent

2. If the error persists, select a lower speed for

 

page transmission can still occur and later pages

 

may be received without error.

 

the initial transmission speed.

 

 

 

 

332–337

There is a defect in the sending fax product.

 

Send from another product.

 

 

 

 

 

338–342 (ECM

 

 

 

 

error)

 

 

 

 

 

 

 

 

 

343

 

 

 

 

 

 

 

 

344–348

One of the following has occurred:

 

1. Reattempt the fax transmission at a different

 

 

 

 

time when telephone line conditions have

349-353 (ECM

The sending product has failed to respond to

improved.

error)

 

a fax command from the receiving product

 

 

 

due to the connection being interrupted.

2. fax session was using error correction,

354 and 355

 

 

 

 

disable ECM.

 

The sender has touched the Cancel

button

 

 

 

 

while the reception was in progress.

 

 

 

In rare conditions, incompatibility between

 

 

 

the two products may cause the sending

 

 

 

product to abandon the call.

 

 

 

 

 

 

356-361

One of the following has occurred:

 

1. Configure the sending product for document

 

 

 

 

reception by clearing any paper jams,

362-366 (ECM

The sender has touched the Cancel

button,

loading sufficient paper, and clearing any

error)

 

causing the session to be aborted.

 

other system errors.

 

The sending product has encountered a

2. Configure the receiving fax product to use

 

 

system problem such as no paper or a paper

different configurations, toggle the ECM state,

 

 

jam, which has inhibited it from receiving any

or select a slower reception speed.

 

 

more pages, and which has caused it to

 

 

 

terminate the session prematurely.

 

 

 

A feature incompatibility has been

 

 

 

 

encountered by the sending product, causing

 

 

 

it to terminate the session.

 

 

 

 

 

367-372

The sending product appears to be "stuck on".

N/A

 

 

 

 

 

373-377 (ECM

 

 

 

 

error)

 

 

 

 

 

 

 

 

 

378 and 379

 

 

 

 

 

 

 

 

 

212 Chapter 6 Solve problems

ENWW

Page 232
Image 232
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