Table 6-5Fax send error codes (continued)

Error code

Description

Solution

 

 

 

431

The transmitting product has not received a

N/A

 

response after aborting a transmission. Depending

 

 

upon when the session is aborted, some sending

 

 

products may not respond. It should be noted that

 

 

the receiving unit always attempts to abort the

 

 

session in a way that allows the sending product to

 

 

respond to the final PPS_EOP.

 

440–445

An error occurred during a V.34 transmission after

 

one or more partial pages (image data) were

 

transmitted using the primary channel. The

transmitting product was unable to restart the control channel in order to resume the T30 handshake. This typically occurs when the receiving product prematurely disconnects during partial page reception, although it is possible it may also be due to compatibility issues.

Reattempt the fax reception at a different time when telephone line conditions have improved.

Fax trace report

A fax T.30 trace report has information that can help resolve fax transmission problems. If you call HP for help in resolving these problems, print a T.30 trace report before you call.

1.From the Home screen, touch the Setup button.

2.Touch the Service menu.

3.Touch the Fax Service menu.

4.Touch the Print T.30 Trace button, and then touch the Now button.

Fax logs and reports

Use the following instructions to print fax logs and reports:

Print all fax reports

Use this procedure to print all of the following reports at one time:

Last Call Report

Fax Activity Log

Phone Book Report

Junk Fax List

Billing Report (when Billing Codes are turned on)

Configuration Report

Usage Page

ENWW

Solve fax problems 217

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Image 237
HP CM1415fn Color, CM1415fnw Color manual Fax logs and reports, Fax trace report, Print all fax reports

CM1415fn Color, CM1415fnw Color specifications

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