HP CM1415fn Color, CM1415fnw Color manual Mode

Table 6-5Fax send error codes (continued)

Error code	Description			Solution
380	The sending product has failed to issue a valid			Send from another product.
	response to a CTC frame. This occurs during ECM
	transmission after multiple retransmissions of erred
	data.
381	One of the following has occurred:			1. Reattempt the fax transmission at a different
	●	The sending product has failed to respond to		time when telephone line conditions have
				improved.
		a fax command from the receiving product
		due to the connection being interrupted.		2. If the error persists, disable ECM.
	●	The sender has touched the Cancel	button
		while the reception was in progress.

382The sending fax product has been "holding off" the receiving fax product from continuing the ongoing transmission due to a temporary low memory condition at the sending product. If this "hold-off" period exceeds a product's specific timeout value, the session will terminate.

1.Resend the document as two or more separate fax transmissions. Wait several minutes between the end of one transmission and the start of the next transmission.

2.If the error persists, disable ECM.

383	One of the following has occurred:			1. Reattempt the fax transmission at a different
	●	The sending product has failed to respond to		time when telephone line conditions have
				improved.
		a fax command from the receiving product
		due to the connection being interrupted		2. If the error persists, disable ECM.
	●	The sender has touched the Cancel	button
		while the reception was in progress.
384	The receiving product has attempted a black JPEG			Reattempt the fax transmission using a different
	transmission to a product that does not support this			mode.
	mode.

ENWW Solve fax problems 213