Problems after initial boot

After the server has passed POST, you might still encounter errors, such as an inability to load the operating system. Use Table 33 to troubleshoot server installation problems that occur after the initial boot.

See the HP Servers Troubleshooting Guide for more information.

Table 33 Problems after initial boot

Problem

Possible reasons

Possible solutions

 

 

 

System cannot load ProLiant Essentials

ProLiant Essentials Foundation Pack

Check the ProLiant Essentials Release

Foundation Pack.

requirements not met.

Notes provided in the ProLiant Essentials

 

 

Online Reference Information on the

 

 

ProLiant Essentials Foundation Pack.

 

 

 

CD-ROM drive is not properly seated.

Reseat CD-ROM drive.

 

 

 

Insufficient memory is available.

A rare Insufficient Memory message

 

 

might display the first time ProLiant

 

 

Essentials is booted on certain

 

 

unconfigured systems. Cold boot the

 

 

machine with the ProLiant Essentials

 

 

Foundation Pack inserted in the CD-ROM

 

 

drive to correct the problem.

Existing software is causing conflict.

Run the System Erase Utility. Read the Caution at the end of the table. See the instructions in the HP Servers Troubleshooting Guide.

ProLiant Essentials fails during

Error occurs during installation.

Follow the error information provided. If

installation.

 

it is necessary to reinstall, run the System

 

 

Erase Utility. Read the Caution at the

 

 

end of the table. See the instructions in

 

 

the HP Servers Troubleshooting Guide.

 

 

 

CMOS is not cleared.

Run the System Erase Utility. Read the

 

 

Caution at the end of the table. See the

 

 

instructions in the HP Servers

 

 

Troubleshooting Guide.

Server cannot load operating system.

Required operating system step was missed.

Follow these steps:

1Note at which phase the operating system failed.

2Remove any loaded operating system.

3See the operating system documentation.

4Install the operating system again.

Installation problem occurred.

See the operating system documentation

 

 

and to the ProLiant Essentials Release

 

 

Notes on the ProLiant Essentials for

 

 

Servers CD.

 

 

Run RBSU and look at the OS Selection

 

 

menu.

Problem was encountered with the

 

hardware you have added to the system.

See the documentation provided with the hardware.

See the User Guide to identify correct SCSI bus cabling configuration for the unit.

Troubleshooting 80

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Seagate DL585 manual Problems after initial boot