Problems after initial boot
After the server has passed POST, you might still encounter errors, such as an inability to load the operating system. Use Table 33 to troubleshoot server installation problems that occur after the initial boot.
See the HP Servers Troubleshooting Guide for more information.
Table 33 Problems after initial boot
Problem | Possible reasons | Possible solutions |
|
|
|
System cannot load ProLiant Essentials | ProLiant Essentials Foundation Pack | Check the ProLiant Essentials Release |
Foundation Pack. | requirements not met. | Notes provided in the ProLiant Essentials |
|
| Online Reference Information on the |
|
| ProLiant Essentials Foundation Pack. |
|
|
|
— | Reseat | |
|
|
|
— | Insufficient memory is available. | A rare Insufficient Memory message |
|
| might display the first time ProLiant |
|
| Essentials is booted on certain |
|
| unconfigured systems. Cold boot the |
|
| machine with the ProLiant Essentials |
|
| Foundation Pack inserted in the |
|
| drive to correct the problem. |
— | Existing software is causing conflict. |
Run the System Erase Utility. Read the Caution at the end of the table. See the instructions in the HP Servers Troubleshooting Guide.
ProLiant Essentials fails during | Error occurs during installation. | Follow the error information provided. If |
installation. |
| it is necessary to reinstall, run the System |
|
| Erase Utility. Read the Caution at the |
|
| end of the table. See the instructions in |
|
| the HP Servers Troubleshooting Guide. |
|
|
|
— | CMOS is not cleared. | Run the System Erase Utility. Read the |
|
| Caution at the end of the table. See the |
|
| instructions in the HP Servers |
|
| Troubleshooting Guide. |
Server cannot load operating system.
Required operating system step was missed.
Follow these steps:
1Note at which phase the operating system failed.
2Remove any loaded operating system.
3See the operating system documentation.
4Install the operating system again.
— | Installation problem occurred. | See the operating system documentation |
|
| and to the ProLiant Essentials Release |
|
| Notes on the ProLiant Essentials for |
|
| Servers CD. |
|
| Run RBSU and look at the OS Selection |
|
| menu. |
— | Problem was encountered with the |
| hardware you have added to the system. |
See the documentation provided with the hardware.
See the User Guide to identify correct SCSI bus cabling configuration for the unit.
Troubleshooting 80