Table 31 Is the internal health LED green?
Answer | Possible reasons | Possible solutions |
|
|
|
— | PPM or board power fault | Inspect the QuickFind diagnostic display |
|
| panel to determine if one of the PPMs, |
|
| processor memory boards, or system |
|
| board has experienced a power fault. |
|
| Ensure that all components are seated |
|
| properly. |
|
| If problem persists, replace the failed |
|
| component. |
|
| A PPM failure will be shown by the PPM |
|
| LED being illuminated on the specific |
|
| processor memory board. |
|
| If the processor memory board BRD LED |
|
| is amber, see “Troubleshooting a failed |
|
| processor” later in this chapter. |
|
| If the I/O power LED is amber, replace |
|
| the system I/O board. |
|
|
|
— | Thermal shutdown | If the Therm Trip LED is amber, the |
|
| system encountered an unexpected |
|
| thermal shutdown. |
|
| If one of the processor memory board |
|
| TEMP LEDs is amber, ensure that the |
|
| processor heatsink is properly attached, |
|
| all fans are functioning properly, and |
|
| that the external environment is within |
|
| specified parameters. Inspect the iLO |
|
| logs for any |
|
| warnings. |
|
|
|
Yes | — | If the internal health LED is green, see |
| Table 32. | |
|
| |
|
| |
NOTE: | For LED locations and functions, see Chapter 4, “Server components identification.” | |
|
|
|
Table 32 Is the monitor displaying information?
Answer | Possible reasons | Possible solutions |
|
|
|
No | The monitor might not have power. | Be sure that the monitor AC power cord |
| Video might not be connected properly. | is plugged in and that the monitor power |
| button has been pressed. | |
| corrupted. | If a video card is installed, be sure that |
| The system ROM and redundant ROM | the video cable is properly connected. |
| might be corrupted. | Verify the video connections. See the HP |
| A processor memory board or | Servers Troubleshooting Guide. |
| HyperTransport link might have failed. | Clear NVRAM. See the Caution |
|
| following the table. See Chapter 4 for |
|
| the correct switch setting. |
|
| Are there any audible indicators, such as |
|
| a series of beeps? A series of beeps is |
|
| the audible signal indicating the |
|
| presence of a POST error message. See |
|
| the HP Servers Troubleshooting Guide |
|
| for a complete description of each beep |
|
| sequence and the corresponding error |
|
| messages. |
|
| See the “Troubleshooting a failed |
|
| processor” section later in this chapter. |
|
| If these steps do not solve the problem, |
|
| contact an authorized service provider |
|
| for assistance. |
|
|
|
Troubleshooting 78
