Seagate DL585 manual Diagnostic steps, Is the system power LED off?

Diagnostic steps

If the server does not power up or powers up but does not complete POST, answer the questions in Table 27 to determine appropriate actions based on the symptoms observed. The flow of questions reflects the usual flow of events during a power-on sequence. A flow chart following this table illustrates the recommended diagnostic steps and decision options.

According to the answers you give, you will be directed to an appropriate secondary table in this section. The table outlines possible reasons for the problem, options available to assist in diagnosis, possible solutions, and references to other sources of information.

Table 27 Diagnostic steps

Question	Action
Question 1:	If no, continue to question 2.
Is the system power LED off?	If yes, see Table 28.
Question 2:	If yes, continue to question 3.
Is the system power LED green?	If no, see Table 29.
Question 3:	If yes, continue to question 4.
Is the external health LED green?	If no, see Table 30.
Question 4:	If yes, continue to question 5.
Is the internal health LED green?	If no, see Table 31.
Question 5:	If yes, use the POST messages for further diagnosis. See Table
Is the monitor displaying information?	32 for details.
	If no, see Table 32.

Table 28	Is the system power LED off?
Answer		Possible reasons	Possible solutions
Yes		The system is not connected to AC	Be sure that the power cord is connected
		power, or no AC power is available.	to the power supply.
		A power supply problem exists. The	Be sure that the power supply is
		power supply might not be connected or	undamaged and fully seated, and then
		inserted properly, it might have a	verify that the power supply LED is green
		damaged connector, or it might have	when you power up the server. See
		failed.	Chapter 4, “Server component
			identification,” for locations and states.
		A broken connection exists between the	Be sure that the power switch cable
		front panel LED assembly and the	assembly is inserted properly to the
		removable media board.	removable media board.

The front panel LED assembly has failed. See the HP Servers Troubleshooting Guide for further options. If these solutions do not solve the problem, contact an authorized service provider for assistance.

No	—	If the system power button LED is amber,
		press the Power on/Standby button.
		See Table 29.
NOTE:	For LED locations and functions, see Chapter 4, “Server component identification.”

Table 29 Is the system power LED green?

Answer	Possible reasons	Possible solutions
No, it is off	Power on/Standby button has not been	Firmly press the power button.
	pressed firmly.

Troubleshooting 75