Diagnostics and Troubleshooting
Processor Error Messages
Two types of messages appear on the OCP for the processor:
•Error
•Status
Error messages are displayed on the top line of the processor’s OCP. These messages are accompanied with an audible alarm.
Error | Possible Cause | Possible Solution | |
Message | |||
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XXX probe fault | The temperature probe could be either | Call for service. | |
| short circuited or open circuited |
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XXX temp error | The temperature has been above or | Press the Material key to reset the temperature. | |
| below the set temperature for at least |
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| 20 seconds. |
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time reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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temp reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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repl reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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drive reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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machine reset | The processor has been reset. Power | Press any function key. If the message continues to | |
| may have been disconnected. | appear, call for service. | |
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drive error | The drive motor speed has been out of | Press the Material key and clear the error. If the | |
| specification for more than 20 seconds. | problem continues to occur, call for service. | |
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com error | The communications between the | Call for service. | |
| keyboard display and the controller |
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| have been disrupted. |
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paper jam | The processor did not detect paper that | Turn off the motor and remove the jammed paper. | |
| should have been exiting the processor. | Press the Material key and clear the jam. | |
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exit blocked | The exit sensor detected paper | Remove the obstruction from the exit sensor. | |
| unexpectedly. |
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October 2002 |