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Diagnostics and Troubleshooting
Observation | Possible Cause |
| Possible Solution |
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The host computer and the | The SCSI cable has been disturbed. | 1. | Turn off the host computer and other SCSI |
printer are not |
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| devices. |
communicating correctly. |
| 2. | Turn off the printer. |
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| 3. | Disconnect the SCSI cable. |
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| 4. | Reconnect the SCSI cable. |
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| 5. | Power up the printer and wait for it to |
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| initialize. |
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| 6. | Power up the other devices. |
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| 7. | Power up the host computer. |
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The host does not | An error was made during the power | 1. | Turn off the host computer. |
recognize the printer | up sequence. | 2. | Turn off the printer. |
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| 3. | Power up the printer and wait for it to |
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| initialize. |
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| 4. | Power up the host computer. |
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| The SCSI IDs are different. | 1. | Change the SCSI ID through the OCP. |
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| 2. | Turn off the host computer. |
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| 3. | Turn off the printer. |
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| 4. | Power up the printer and wait for it to |
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| initialize. |
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| 5. | Power up the host computer. |
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Repeated noise from the | The racks are installed incorrectly. | Reinstall the racks correctly. See “Operational | |
processor. |
| Checks” on page | |
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Prints have scratches on | The processor racks and socks are | • Clean the processor racks and socks. | |
them. | contaminated (dirty). | • Check that the crossover assemblies are | |
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| installed correctly. |
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Chemistry has built up on | • Wet prints were pulled into the | • Clean the rollers with a damp cloth. | |
the printer exit rollers. | printer to clear a paper jam. | • Clear the paper jam. | |
| (Usually following errors 65 or | • Use the splash guard when doing processor | |
| 260.) |
| maintenance. |
| • Splash guard was not used when |
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| doing processor maintenance. |
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Chemistry leaks from the | Hose clamps or compression fittings | Tighten the clamps and compression fittings. | |
processor. | are loose. | See “Checking the Fittings for Leaks” on page | |
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The text on the paper has | • The text density is too high. | • Reduce the density of the text by driving the | |
flare. |
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| processor to the upper end of the control |
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| limits. |
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| • | Calibrate the printer. |
| • The processor is not in control. | • Download the latest calibration software from | |
| • The printer is not calibrated |
| Kodak’s Web site and then calibrate the |
| correctly. |
| printer. |
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October 2002 |