Solving Audio Problems Continued

Problem

Possible Cause

Solution

No sound from

Volume or mixing

■ Adjust the overall

headphones.

controls set incorrectly.

volume with the

 

 

Fn+F5 hotkeys.

 

 

■ Use the mixing

 

 

features available by

 

 

double-clicking the

 

 

speaker icon on the

 

 

Windows taskbar.

 

 

■ Make sure the mute

 

 

box is not checked.

 

 

Sound source not

Verify that the sound

 

selected.

source is selected in

 

 

Control Panel!

 

 

Multimedia.

 

 

The headphones are

Check the connection.

 

connected to the

 

 

 

wrong jack.

 

 

Volume too low

Volume or mixing

■ Adjust the overall

or too loud.

controls set incorrectly.

volume with the

 

 

Fn+F5 hotkeys.

 

 

■ Check the mixing

 

 

features available by

 

 

double-clicking the

 

 

speaker icon on the

 

 

Windows taskbar.

 

5-4Troubleshooting

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc