Solving Battery Problems
Problem | Possible Cause | Solution |
Computer is | Battery pack charge is | ■ Charge the battery |
beeping and | low. | pack by connecting to |
battery light is |
| an external power |
blinking. |
| source. |
|
| ■ Replace the battery |
|
| pack with another |
|
| fully charged battery. |
|
| ■ Initiate Hibernation or |
|
| turn the computer off |
|
| until external power |
|
| or a fully charged |
|
| battery is available. |
Computer | Volume turned down | Turn up the volume using |
battery light | too low. | the Fn+F5 hotkeys. |
blinks to indicate |
|
|
low battery |
|
|
condition, but |
|
|
computer does |
|
|
not beep. |
|
|
Battery pack will | Battery pack was | Allow time for the battery |
not charge. | exposed to temperature | pack to return to room |
| extremes. | temperature. |
| Battery pack is already | No action required. |
| charged. |
|
| Battery pack has | Use a different battery |
| exceeded its useful | pack. |
| life cycle. |
|
Computer shut | Hibernation was not | Work is lost. |
down and | initiated before removing |
|
memory was | the battery pack. |
|
lost when |
|
|
replacing the |
|
|
battery pack. |
|
|
|
| Continued |
Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM
Part Number: