Solving Battery Problems

Problem

Possible Cause

Solution

Computer is

Battery pack charge is

Charge the battery

beeping and

low.

pack by connecting to

battery light is

 

an external power

blinking.

 

source.

 

 

Replace the battery

 

 

pack with another

 

 

fully charged battery.

 

 

Initiate Hibernation or

 

 

turn the computer off

 

 

until external power

 

 

or a fully charged

 

 

battery is available.

Computer

Volume turned down

Turn up the volume using

battery light

too low.

the Fn+F5 hotkeys.

blinks to indicate

 

 

low battery

 

 

condition, but

 

 

computer does

 

 

not beep.

 

 

Battery pack will

Battery pack was

Allow time for the battery

not charge.

exposed to temperature

pack to return to room

 

extremes.

temperature.

 

Battery pack is already

No action required.

 

charged.

 

 

Battery pack has

Use a different battery

 

exceeded its useful

pack.

 

life cycle.

 

Computer shut

Hibernation was not

Work is lost.

down and

initiated before removing

 

memory was

the battery pack.

 

lost when

 

 

replacing the

 

 

battery pack.

 

 

 

 

Continued

Troubleshooting 5-5

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc

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HP m700 manual Solving Battery Problems