HP m700 manual Solving Infrared Problems

Solving Infrared Problems Continued

Problem	Possible Cause	Solution
Cannot transmit	Direct sunlight,	Remove the interfering light
data.	fluorescent light,	source(s).
	or flashing
	incandescent light
	is close to the
	infrared connections.
	There is interference	Keep remote control units
	from other wireless	such as wireless
	devices.	headphones and other audio
		devices away from the
		infrared connections.
	There is a physical	Do not place objects that will
	obstruction in the way.	interfere with a line-of-sight
		data transmission between
		the two units.

One of the units was moved during data transmission.

Do not move either unit during data transmission.

	The orientation of the	Adjust the devices so that
	units is wrong.	the IR ports point directly at
		each other.
	The distance between	Verify that devices are not
	the units is too great.	more than 1.5 feet (0.5
		meter) apart.
Infrared port	Direct sunlight,	Remove the interfering light
doesn’t work.	fluorescent light,	source(s).
	or flashing
	incandescent light
	is close to the
	infrared connections.
	There is interference	Keep remote control units
	from other wireless	such as wireless
	devices.	headphones and other audio
		devices away from the
		infrared connections.
	Computer is in	Press the suspend button.
	Standby (Windows
	2000 Professional
	only)

Troubleshooting 5-11

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc