Solving PC Card Problems Continued

Problem

Possible Cause

Solution

Storage PC

SRAM and flash memory

Card does not

PC Cards require the

work.

memory card driver to

 

be loaded.

Memory cards can only be accessed using DOS real mode drivers.

You are trying to access the storage PC Card using the wrong drive letter.

Verify or change the drive letter assignment.

The PC Card is not formatted.

For memory cards, run MCFORMAT in MS-DOS Mode to format the PC Card. For ATA cards, run ATAINIT, then run MCFORMAT in MS-DOS Mode to format the

PC Card.

The card is not

Contact your Compaq

supported.

authorized dealer,

 

reseller, or service

 

provider for a list of PC

 

Cards tested successfully

 

in Compaq PC Card

 

platforms.

Storage cards, such as SRAM, do not work in the desktop expansion base.

Use the storage card in the computer.

Troubleshooting 5-17

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc