Solving Audio Problems

 

Problem

Possible Cause

Solution

 

Internal speaker

Volume may be turned

■ Adjust the overall

does not produce

off or set too low.

volume by pressing

sound when an

 

the Fn+F5 hotkeys.

external audio

 

■ Adjust the sliding

source is

 

mixer controls by

connected to

 

double-clicking the

the stereo line-in

 

speaker icon on the

jack.

 

Windows taskbar.

 

 

Line input may not be

Check line input

 

 

 

connected properly.

connection.

 

 

Headphones or speakers

Disconnect the

 

 

 

are connected to the

headphones or speakers

 

 

stereo speaker/

to enable the internal

 

 

headphone jack, which

speakers.

 

 

disables the internal

 

 

 

 

speakers.

 

 

 

 

Volume may be muted.

Uncheck the mute box in

 

 

 

 

the volume properties.

External

You are using the wrong

microphone does

type of microphone or

not work.

microphone plug for the

 

computer.

Check to see if you are using a monophonic electret condenser microphone with a 3.5-mm plug.

 

The microphone may not

Ensure that the

 

be connected properly.

microphone plug is

 

 

properly connected to the

 

 

mono microphone jack.

 

Sound source not

Ensure that microphone

 

selected.

is selected as the

 

 

recording source in

 

 

Control Panel!

 

 

Multimedia and that the

 

 

recording level is

 

 

adjusted.

 

Audio settings are not set

Check the game

 

correctly.

program's audio settings.

 

Volume control on the

Adjust the computer

 

computer is turned down.

volume with the Fn+F5

 

 

hotkeys.

 

 

Continued

Troubleshooting 5-3

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc