Using Compaq Diagnostics, Displaying System Information | HP m700

Using Compaq Diagnostics

When you access Compaq Diagnostics, a scan of all system components appears on the screen before the Compaq Diagnostics window opens.

You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar.

Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive.

Displaying System Information

1.Access Compaq Diagnostics by selecting Start! Settings!Control Panel!Compaq Diagnostics.

2.Select Categories, then select a category from the drop-down list.

■To save the information, select File!Save As.

■To print the information, select File!Print.

3.To close Compaq Diagnostics, select File!Exit.

Running a Diagnostic Test

1.Access Compaq Diagnostics by selecting Start! Settings!Control Panel!Compaq Diagnostics.

2.Select the Test tab.

3.In the scroll box, select the category or device you want to test.

4-6Computer Setup and Diagnostics Utilities

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Integrity Group Saved date: 05/23/00 5:02 PM

Part Number: 168894-001 File name: cH04.doc

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HP m700 manual Using Compaq Diagnostics, Displaying System Information, Running a Diagnostic Test

Contents

Getting Started & Troubleshooting Contents Troubleshooting Iv Contents Chapter 2Setting Up the Computer To connect a model with an AC Adapter Setting Up the Computer 4Setting Up the Computer Setting Up the Computer 6Setting Up the Computer Fire, or damage to the equipment Component Function Pointing Device ComponentsPointing Device Components Taking a Look at the Computer 2Taking a Look at the Computer Top ComponentsTop Components Top Components Function Left Side ComponentsLeft Side Components ComponentDescription 4Taking a Look at the Computer Right Side ComponentsRight Side Components Component Description Front ComponentsFront Components 6Taking a Look at the Computer Rear Panel ComponentsRear Panel Components Bottom Components Bottom Components Additional Standard Components 8Taking a Look at the Computer Additional Standard Components Finding INFORMATION, UPDATES, and Help Using the Compaq Portable Product Reference Library CD-ROM Registering with Info Messenger 2Finding Information, Updates, and HelpUpdating Your System Subscribing to the Compaq Support Software CD Finding Information, Updates, and Help Downloading Software UpdatesInstalling Software Updates Installing a Downloaded SoftPaq Installing a System ROM 4Finding Information, Updates, and Help Installing the Retail Version of an Operating System Restoring SoftwarePage Telephone Number Worldwide Telephone NumbersCountry Location 8Finding Information, Updates, and Help Worldwide Telephone Numbers Worldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax 12Finding Information, Updates, and Help Country Location Code Telephone Number Worldwide Telephone Numbers Country Location Customer Support +90 2163918430 /362 Fax 2163918428 14Finding Information, Updates, and Help Computer Setup Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics Selecting from the File Menu Using Computer Setup2Computer Setup and Diagnostics Utilities Select File!Save Changes and Exit, then press Enter. or Computer Setup and Diagnostics Utilities Selecting from the Security Menu Reference Guide on the CD-ROM 4Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu Selecting from the Advanced Menu 6Computer Setup and Diagnostics Utilities Using Compaq DiagnosticsRunning a Diagnostic Test Displaying System Information Computer Setup and Diagnostics Utilities Troubleshooting Troubleshooting Quick Solutions Checklist 2Troubleshooting Solving Audio Problems Problem Possible Cause Solution 4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems Solving Diskette Drive/SuperDisk LS-120 Drive Problems 8Troubleshooting Solving Hard Drive Problems 10Troubleshooting Solving Infrared ProblemsProblem Possible Cause Solving Infrared Problems Solving Keyboard/Numeric Keypad Problems Problem Possible Causes Solution Solving Modem Problems 14Troubleshooting Not connect at 16Troubleshooting Solving PC Card ProblemsProblem Possible Causes Storage PC Solving Power Problems 18Troubleshooting Solving Display Problems Fn+F4 hotkey Solving USB Problems 20Troubleshooting Index Index 2Index Index 4Index Index 6Index