chapter 5
TROUBLESHOOTING
Problems that occur while using the computer may originate with the computer, the operating system, a software application, or an optional docking base or external device:
■For problems that may not originate with the computer, refer to your operating system, docking base, software application, or external device documentation.
■For problems that may originate with the computer or system software, refer in this chapter
❏First, to the “Quick Solutions Checklist.”
❏Then, to the troubleshooting tables.
■If the problem persists, refer in this guide to
❏Chapter 4, for information about checking configurations and running diagnostic tests.
❏Chapter 3, for information about using the Compaq Support Forum or contacting a Compaq authorized dealer, reseller, or service provider.
IMPORTANT: If you take the computer to a Compaq authorized dealer, reseller, or service provider for service, provide all necessary passwords.
Troubleshooting 5-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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