Solving PC Card Problems

Problem

Possible Causes

Solution

Computer does

PC Card is not inserted

not beep when

properly.

a PC Card is

 

inserted.

 

Try reinserting the card. Ensure that the PC Card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins.

Speakers are turned off

Adjust the overall system

or volume is turned down.

volume control using the

 

Fn+F5 hotkeys. Make

 

sure the mute box is not

 

checked

PC Card or card driver is

Contact your Compaq

not PCMCIA compliant.

authorized dealer,

 

reseller, or service

 

provider for a list of PC

 

Cards tested successfully

 

in Compaq PC Card

 

platforms.

Computer

The computer beeps

beeps only once

once to indicate that a

when a PC Card

PC Card is recognized

is inserted.

but not properly

 

configured.

Before a new PC Card can be used, it may be necessary to perform an initial setup procedure. Follow the PC Card manufacturer's instructions for formatting a hard drive card or installing PC Card–specific drivers for a network card.

Network PC

Necessary drivers are not

Refer to the instructions

Card does not

installed (turned on).

that came with the PC

work.

 

Card or contact the

 

 

vendor for information on

 

 

installing the correct

 

 

drivers.

PC Card is not fully inserted or is upside down.

Ensure the PC Card is inserted correctly.

Network PC Card or driver is not PCMCIA compliant.

Contact your Compaq authorized dealer, reseller, or service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.

Continued

5-16Troubleshooting

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc