Solving CD
Problem | Possible Cause | Solution |
Drive cannot | Disc is not properly | Open the loading tray, |
read a disc. | seated in the drive. | insert the disc, then close |
|
| the tray. |
Disc is loaded in the loading tray upside down.
Open the loading tray, turn over the disc (label facing up), then close the tray.
| Disc has a scratch on its | Insert a different disc. |
| surface. |
|
CD drive or | Drive is not connected | If you are running a |
properly. | version of Windows that | |
is not detected |
| was preinstalled by |
by the computer. |
| Compaq, remove the |
|
| drive from the MultiBay |
|
| and reinsert it. |
|
| If you are running a |
|
| version of Windows that |
|
| was not preinstalled by |
|
| Compaq, turn off the |
|
| computer. Then remove |
|
| the drive from the |
|
| MultiBay and reinsert it. |
Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM
Part Number: