HP m700 manual Solving Hard Drive Problems

Solving Hard Drive Problems

Problem	Possible Cause	Solution
Accessing	Hard drive entered low	Wait for the system to
information on	power state due to	restore the previously
the hard drive	timeout and is now	saved data to its state
is much slower	exiting from it.	prior to initiating a low
than usual.		power state.
	Hard drive is	Run ScanDisk and Disk
	fragmented/not optimized	Defragmenter.
	or has errors

Hard drive does	Hard drive is not seated
not work.	properly.

Turn off and unplug the computer, remove the hard drive, and reinsert the hard drive.

Errors occur	Additional hard drive	Boot from the original
after starting	has not been specially	hard drive or a specially
from an	prepared with necessary	prepared hard drive.
additional	software.
hard drive.
System does not	The drive is not seated	Remove, then reinsert the
recognize a hard	properly.	drive.
drive.
	The drive is damaged.	Try using the hard drive in
		another bay (for example,
		a docking base) to verify
		that the problem is with
		the drive. Run ScanDisk
		on the drive.
	The drive was inserted	Shut down the computer
	while system was on or in	before inserting removing
	Suspend or Hibernation.	a hard drive.
DriveLock	The DriveLock settings	Completely turn off the
settings cannot	are accessible only when	computer. Turn the
be accessed in	you enter Computer	computer back on, then
Computer	Setup by turning on (not	run Computer Setup by
Setup.	restarting) the computer.	pressing F10 when the
		blinking cursor light
		appears in the upper-right
		corner of the screen.

Troubleshooting 5-9

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc