Chapter 5 • Troubleshooting

The Problem

Possible Cause

Possible Solution

 

 

 

 

 

I cannot

Is your serial

• Check the connection of the

connect to

 

cable properly

serial cable. Connect properly

MGW 2400 via

 

connected?

or replace the cable.

RS-232.

 

 

 

 

 

You are not

• Connect MGW 2400 to the

 

 

connected to the

Configuration PC’s COM1

 

 

correct local

port.

 

 

 

COM port.

 

 

 

• Your COM port is

• Open HyperTerminal’s COM

 

 

not correctly

Properties screen, choose

 

 

configured.

COM1 and configure as

 

 

 

follows:

 

 

 

 

Bits per second:

115000

 

 

 

Data Bits:

8

 

 

 

Parity:

None

 

 

 

Stop bits:

1

 

 

 

Flow Control:

None or

 

 

 

 

Hardware

 

You connected

• Switch MGW 2400 off and

 

 

both NICs to the

connect both NICs to

 

 

same network

separate network segments.

 

 

segment.

 

 

 

A network device

• Switch MGW 2400 off and

 

 

with MGW 2400's

change the hostnames of the

 

 

hostname

relevant devices. We

 

 

already exists in

recommend changing MGW

 

 

at least one of

2400's hostname once you

 

 

the network

switched MGW 2400 back on.

 

 

segments.

Refer to page 25 for

 

 

 

instructions on changing

 

 

 

MGW 2400's hostname.

 

Your PC’s COM

• Have your computer’s COM

 

 

port may not be

port replaced.

 

 

 

working.

 

 

 

MGW 2400’s RS-

• Call for technical support.

 

 

232 port may not

 

 

 

 

be working.

 

 

 

 

 

 

 

106

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Image 116
Optibase MGW 2400 WMT user manual Cannot, Connect to, MGW 2400 via, RS-232, 115000

MGW 2400 WMT specifications

The Optibase MGW 2400 WMT is a cutting-edge wireless media gateway designed to facilitate the seamless delivery of high-quality video and audio content over various networks. This versatile device supports a multitude of streaming formats, making it an ideal choice for both broadcasting and enterprise applications.

One of the key features of the MGW 2400 WMT is its ability to support real-time H.264 video encoding, which ensures that video content is transmitted with exceptional clarity and minimal latency. This codec is widely recognized for its efficiency in compressing high-definition video, allowing users to deliver content in various bitrates while maintaining quality. The MGW 2400 WMT also supports other encoding formats, ensuring compatibility with a wide range of devices and platforms.

In addition to video encoding, the MGW 2400 WMT is equipped with advanced audio processing capabilities. It can handle various audio formats, including AAC, MP3, and PCM, ensuring that users can deliver high-fidelity audio alongside their video streams. The device also features low-latency audio encoding, which is essential for applications such as live events, where synchronization between audio and video is critical.

Another noteworthy technology integrated into the MGW 2400 WMT is its robust networking capabilities. The device supports multiple streaming protocols, including RTSP, RTMP, and MPEG-TS, enabling it to connect seamlessly with various streaming servers and media players. Its built-in adaptable bitrate streaming technology allows for dynamic adjustments to stream quality based on network conditions, ensuring a stable viewing experience even in fluctuating bandwidth scenarios.

The MGW 2400 WMT also features a durable and compact design, making it suitable for both fixed installations and portable applications. Its user-friendly interface allows for easy configuration and management, allowing users to get up and running quickly. Additionally, the device supports both wired and wireless connectivity options, providing flexibility for deployment in diverse environments.

In summary, the Optibase MGW 2400 WMT is a powerful and versatile wireless media gateway that excels in delivering high-quality video and audio content across various platforms. With its advanced encoding capabilities, robust networking features, and user-friendly design, it is an excellent choice for broadcasters and enterprises looking to enhance their media delivery systems.