Chapter 5 • Troubleshooting

The Problem

Possible Cause

Possible Solution

 

 

 

 

I cannot start

The required

• Make sure that the desired

a multicast

 

NSC file may not

NSC file's location belongs to

stream.

 

be reachable

MGW 2400's workgroup and

 

 

 

VLAN. An error message may

 

 

 

appear in this case. For

 

 

 

instructions, refer to page 88.

 

 

 

 

The external

The WMS server

• Make sure that the relevant

WMS server

 

may be offline or

WMS server is properly

cannot be

 

not reachable.

configured and resides in

reached

 

 

MGW 2400's workgroup and

 

 

 

VLAN.

 

 

 

 

I cannot write

The location you

• Make sure that you choose a

to a file (*.asf

 

specified cannot

drive in a location that

file output).

 

be reached or the

belongs to MGW 2400's

 

 

response time is

workgroup and VLAN. For

 

 

too long.

instructions, refer to page 90.

 

 

 

 

Error Messages

Error messages with explanations and workarounds can be found in the MGW 2400 EMS help system.

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Optibase MGW 2400 WMT user manual Error Messages

MGW 2400 WMT specifications

The Optibase MGW 2400 WMT is a cutting-edge wireless media gateway designed to facilitate the seamless delivery of high-quality video and audio content over various networks. This versatile device supports a multitude of streaming formats, making it an ideal choice for both broadcasting and enterprise applications.

One of the key features of the MGW 2400 WMT is its ability to support real-time H.264 video encoding, which ensures that video content is transmitted with exceptional clarity and minimal latency. This codec is widely recognized for its efficiency in compressing high-definition video, allowing users to deliver content in various bitrates while maintaining quality. The MGW 2400 WMT also supports other encoding formats, ensuring compatibility with a wide range of devices and platforms.

In addition to video encoding, the MGW 2400 WMT is equipped with advanced audio processing capabilities. It can handle various audio formats, including AAC, MP3, and PCM, ensuring that users can deliver high-fidelity audio alongside their video streams. The device also features low-latency audio encoding, which is essential for applications such as live events, where synchronization between audio and video is critical.

Another noteworthy technology integrated into the MGW 2400 WMT is its robust networking capabilities. The device supports multiple streaming protocols, including RTSP, RTMP, and MPEG-TS, enabling it to connect seamlessly with various streaming servers and media players. Its built-in adaptable bitrate streaming technology allows for dynamic adjustments to stream quality based on network conditions, ensuring a stable viewing experience even in fluctuating bandwidth scenarios.

The MGW 2400 WMT also features a durable and compact design, making it suitable for both fixed installations and portable applications. Its user-friendly interface allows for easy configuration and management, allowing users to get up and running quickly. Additionally, the device supports both wired and wireless connectivity options, providing flexibility for deployment in diverse environments.

In summary, the Optibase MGW 2400 WMT is a powerful and versatile wireless media gateway that excels in delivering high-quality video and audio content across various platforms. With its advanced encoding capabilities, robust networking features, and user-friendly design, it is an excellent choice for broadcasters and enterprises looking to enhance their media delivery systems.