Chapter 5 • Troubleshooting
Errors while running MGW 2400 EMS
The Problem | Possible Cause | Possible Solution | |
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I cannot install | • | I have less than | • Free up space, as you need |
the MGW 2400 |
| 200 MB free hard | at least 200 MB to ensure |
EMS |
| disk space. | seamless installation. |
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|
|
I cannot log | • | The relevant unit | • Verify that the desired units |
on to MGW |
| is switched off, | are running and properly |
2400 |
| disconnected or | connected and configured. |
|
| not reachable | Refer to page 28 for |
|
|
| instructions on configuring |
|
|
| MGW 2400. |
| • | The | • On the Management PC, go |
|
| Management PC | to the Add/Remove Hardware |
|
| has more than | and disable all NICs except |
|
| one NIC | one. |
|
| installed. |
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I try locating | • | The relevant | • Verify that the desired units |
MGW 2400 |
| units are not | are running and properly |
units on the |
| connected, not | connected and configured. |
network by |
| reachable or | Refer to page 28 for |
using |
| switched off. | instructions on reconfiguring |
Discover, but |
|
| MGW 2400. |
no units are |
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|
|
found. |
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| • | The relevant | • Only units that belong to the |
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| units may belong | Management PC's workgroup |
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| to a different | and VLAN can be located. If |
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| workgroup and/or | you wish to use Discover, the |
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| VLAN. | Management PC and all |
|
|
| relevant MGW 2400 units |
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| must belong to the same |
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| workgroup and VLAN. |
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