Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings, and Power Supply

Problem

 

Cause/Solution

A

 

 

Camera is off.

17

 

 

Battery is exhausted.

22

 

 

Standby mode for saving power: press the power

8, 11,

 

 

 

switch, the shutter-release button, Abutton, c

17

 

 

 

button, or b(movie-record) button.

 

 

Monitor is blank.

When flash lamp blinks, wait until flash has charged.

31

 

Camera and computer are connected via USB cable.

108

 

 

 

 

Camera and TV are connected via A/V cable or HDMI

107

 

 

 

cable.

 

 

 

When connecting to an electrical outlet using a

14

 

 

 

Charging AC Adapter, the camera cannot be turned

 

 

 

 

on.

 

 

 

 

 

 

 

Monitor is hard to read.

Adjust monitor brightness.

127

 

Monitor is dirty. Clean monitor.

142

 

 

 

 

Battery is exhausted.

22

 

 

Camera has turned off automatically to save power.

133

 

 

Battery is cold.

143

 

Camera turns off without

The camera turns off if the Charging AC Adapter is

14

 

warning.

 

connected while the camera is on.

115

Technical

 

 

the USB cable.

 

The camera turns off if the USB cable connecting it to

109,

 

 

 

a computer or printer is disconnected. Reconnect

111,

 

 

 

 

Notes

 

If camera clock has not been set, “Date not set”

18,

 

 

indicator blinks with shooting and movie recording.

124

 

 

Pictures and movies recorded before clock is set are

 

and

 

 

 

 

Date and time of

 

dated “00/00/0000 00:00” or “01/01/2010 00:00”

 

Index

recording are not correct.

 

respectively. Set the correct time and date from the

 

 

 

 

 

 

Date option in the setup menu.

 

 

 

Check camera clock regularly against more accurate

124

 

 

 

timepieces and reset as required.

 

 

No indicators displayed

Hide info is selected for Photo info.

127

 

in monitor.

Select Show info.

 

 

 

 

 

 

 

 

Date imprint not

Camera clock has not been set.

18,

 

available.

124

 

 

 

 

151