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Troubleshooting
| Problem |
| Cause/Solution | A | |
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| Off is selected for Sound settings>Shutter |
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| No sound when shutter is | sound in setup menu. No sound is heard with | |||
| released. | some shooting modes and settings, even when | |||
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| On is selected. |
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| Off is selected for the AF assist option in the |
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| setup menu. | ||||
| depending on the position of the focus area or | ||||
| light. | ||||
| the current scene mode, even when Auto is | ||||
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| selected. |
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| Pictures appear smeared. | Lens is dirty. Clean lens. | |||
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| Colors are unnatural. | White balance or hue is not adjusted properly. | |||
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| Shutter speed is too slow or ISO sensitivity is high |
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| Randomly spaced bright pixels | as the subject is dark. Noise can be reduced by: |
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| (“noise”) appear in image. | • | Using flash. | ||
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| • Specifying a lower ISO sensitivity setting. | |||
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| • The flash mode is set to W(off). | |||
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| • Flash window is blocked. | |||
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| • Subject is beyond flash range. | |||
| Pictures are too dark | • | Adjust exposure compensation. | ||
| (underexposed). | • | Increase ISO sensitivity. | ||
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| • Subject is backlit. Select Backlight scene | |||
Technical | (overexposed). |
| mode or set the flash mode setting to X(fill |
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| flash). |
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| Pictures are too bright | Adjust exposure compensation. | |||
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Notes |
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| eye reduction) or fill flash with slow sync and |
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| When taking pictures with V(auto with red- |
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and |
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Index | Unexpected results when flash | mode, |
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set to V(auto with | areas not affected by | ||||
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| reduction). | mode other than Night portrait, and change |
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| the flash mode to any setting other than V |
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| (auto with |
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| picture again. |
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| • In some shooting conditions, facial skin tones | |||
| Skin tones are not softened. |
| may not be smoothed. |
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| • Use Skin softening in the playback menu for | ||||
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| pictures containing four or more faces. |
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