Technical support

Contact

Need help?

Online help and Documentation available on our internet site

www.orange.co.uk/liveradio

If you are an Orange Home customer please call:

0844 871 16991

If you are not an Orange Home customer, please email:

cs@myliveradio.co.uk

Important information

When contacting technical support, you will probably be asked for your Liveradio software version and unique identification information. These are shown in the Serial number submenu of the Set-up menu:

In the example above, Liveradio v2.3(1)-sc is the software version. 00:02:72:56:24:83 is the Liveradio identification number (also named MAC Address).

1Lines are open 8 am–11 pm seven days a week. Calls are charged at 5p per minute from a BT landline and may be monitored.

Liveradio – User guide

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Orange Micro B31100004-B manual Technical support, Contact