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| Troubleshooting |
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Problem | Possible cause(s) | Solution(s) | |
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| eco800 Answering System (ONLY) |
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Answering machine does not record messages. | 1. The answer machine may be turned off. | 1. Switch the answering machine on. | |
| 2. The memory may be full. | 2. Delete some messages. | |
| 3. Answer mode may be set to ANSWER ONLY. | 3. Change the mode to ANSWER & REC. | |
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Cannot access messages remotely. | 1. Remote access may be switched off. | 1. Switch Remote access on. | |
| 2. Wrong PIN is entered. | 2. Enter the PIN once again. | |
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Cannot record outgoing message. | 1. The memory may be full. | 1. Delete messages. | |
Answering machine stops recording part way through a | 1. The memory may be full. | 1. Delete messages. | |
message. | 2. The maximum message length is more than 2 |
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NOTE
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.
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