Palm Treo 700w - page 248

240 Using Your Treo 700w Smartphone

CHAPTER 10 Troubleshooting

Contents

Main Intellectual Property Notices Disclaimer and limitation of liability End user notice General Operation Table of Contents Chapter 1: Setting up your smartphone and computer...................... 5 Chapter 2: Moving around on your smartphone............................... 19 Chapter 3: Using Your Phone...............................................................37 Chapter 4: Staying Organized..............................................................61 Chapter 5: Using Email and Other Wireless Services........................79 Page Page Welcome Whats in the box? Hardware Documentation and software What you need to use your smartphone Page 5 CHAPTER 1 Setting up your smartphone and computer Palm Treo 700w smartphone overview Top view 6 Using Your Treo 700w Smartphone CHAPTER 1 Setting up your smartphone and computer Front view Back view Installing the battery Charging the battery Page Turning your smartphone on/off Turning your phone on and off Waking up the screen and turning it off Making your first call Adjusting call volume Whats my number? Setting up your computer System requirements Installing the desktop synchronization software Connecting your smartphone to your computer Using Your Treo 700w Smartphone 17 Setting up your computer CHAPTER 1 Page Moving around on your smartphone Moving around the screen Scrolling through screens Closing screens Highlighting and selecting items Highlighting text Using the action keys Selecting menu items Selecting options in a shortcut menu Selecting options in a list 26 Using Your Treo 700w Smartphone CHAPTER 2 Moving around on your smartphone Using the keyboard Understanding the keyboard backlight Entering lowercase and uppercase letters Entering numbers, punctuation, and symbols Entering other symbols and accented characters Page Symbols and accented characters Opening and closing applications Opening applications Closing applications Using your Today screen Synchronizing contacts and other info Page Battery life Maximizing battery life Where to learn more For a quick introduction While using your smartphone If you need more information Using Your Phone Phone overview Accessing your Today screen What are all those icons? Page Page Making calls Dialing with the number pad Dialing by contact name Page Dialing with a speed dial button Dialing by company name Dialing from a web page or message Redialing a recently called number Dialing using the onscreen Dial Pad Receiving calls Using voicemail Setting up voicemail Voicemail notification Retrieving voicemail messages Managing active calls Ending a call Returning to an active call from another application Saving phone numbers More ways to manage calls Making a second call Answering a second call (call waiting) Making a conference call Using Flash mode during an Active call Forwarding calls Viewing minutes usage Defining speed dial buttons Creating a speed dial button Page Editing a speed dial button Deleting a speed dial button Page Using a phone headset Headset specifications Using a hands-free device with Bluetooth wireless technology Page Staying Organized Contacts Adding a contact Viewing or changing contact information Deleting a contact Customizing Contacts Finding a contact in an online address book Calendar Displaying your calendar Creating an appointment Creating an untimed event Page Scheduling a repeating appointment Adding an alarm reminder to an event Sending a meeting request Marking an event as sensitive Organizing your schedule Deleting an event Customizing Calendar Page Tasks Adding a task Checking off a task Organizing your tasks Deleting a task Customizing Tasks Notes Creating a note Recording a voice note Creating a note from a template Organizing your notes Deleting a note Customizing Notes Calculator Performing calculations Using the Calculator memory Page Using Email and Other Wireless Services Sending and receiving messages and email Creating and sending a text message Page Creating and sending a multimedia message Page Receiving text and multimedia messages Viewing/playing a multimedia message Page Setting up an email account Page Setting up an Exchange Server email account Page Setting a sync schedule with an Exchange Server Setting up a Wireless Sync email account Setting up an IMAP or POP email account Page Creating and sending an email message Adding an online address book Using an online address book Synchronizing your default email account Synchronizing your other email accounts Receiving attachments Using links in messages Forwarding a message Managing your messages Adding a signature to your messages Customizing your Messaging settings Customizing your multimedia messaging settings Using Pocket MSN Signing in to Pocket MSN Browsing the web Viewing a web page Page Creating a favorite Viewing a favorite Organizing your favorites Downloading files and images from a web page Copying text from a web page Using the History list Customizing your Internet Explorer Mobile settings Page Connecting to devices with Bluetooth wireless technology Setting up a Bluetooth connection Page Sending information over a Bluetooth connection Receiving information over a Bluetooth connection Synchronizing over a Bluetooth connection Beaming information with IR Beaming a record Receiving beamed information Synchronizing over an infrared connection Playing Media Files Pictures & Videos Taking a picture Taking pictures in burst mode Recording a video Viewing a picture or video Viewing a slide show Sending a picture or video Creating a video ringtone Organizing pictures and videos Page Using a picture as the Today screen background Editing a picture Deleting a picture or video Customizing your Camera settings Page Viewing pictures and videos on your computer Windows Media Player Mobile Transferring media files to your smartphone Playing media files on your smartphone Working with libraries Working with playlists Customizing Windows Media Player Mobile Page Staying Productive Word Mobil e Creating a document Opening an existing document Creating a document from a template Finding or replacing text in a document Moving or copying text Saving a copy of a document Formatting text Formatting paragraphs and lists Checking spelling in a document Organizing your documents Deleting a document Customizing Word Mobile PowerPoint Mobile Playing a presentation Setting presentation playback options Excel Mobile Page Creating a workbook Creating a workbook from a template Viewing a workbook Calculating a sum Entering a formula Inserting a function Entering a sequence automatically Adding cells, rows, and columns Formatting cells Formatting rows and columns Renaming a worksheet Sorting info in a worksheet Filtering info in a worksheet Creating a chart Formatting or changing a chart Finding or replacing info in a workbook Organizing your workbooks Deleting cells, rows, and columns Customizing Excel Mobile Page Managing Files and Applications Using Find Using Search Exploring files and folders Installing applications Installing applications from the Internet Installing applications from your computer Installing applications onto an expansion card Getting help with third-party applications Removing applications Setting synchronization options Selecting which info to sync Synchronizing with Exchange Server Synchronizing with multiple computers Synchronizing using Bluetooth wireless technology Starting and stopping synchronization Setting the synchronization schedule Sharing info Using expansion cards Removing and inserting expansion cards Opening applications on an expansion card Saving files to an expansion card Moving info between your smartphone and an expansion card Copying or moving applications and files between your smartphone and an expansion card Viewing available expansion card memory Exploring files on an expansion card Renaming an expansion card Page Customizing Your Smartphone Today screen settings Selecting your Today screen background Selecting which items appear on your Today screen Phone settings Selecting ringtones and vibrate settings Adjusting volume settings Assigning a picture and ringtone ID to a contact Selecting your call settings Selecting your privacy settings Selecting your wireless band System sound settings Setting the ringer switch Selecting Sounds & Notifications Page Display and appearance settings Adjusting the brightness Changing the text size Setting display formats Aligning the screen Changing the system color scheme Application settings Arranging the Start menu Reassigning buttons Setting up voice commands Using voice commands Setting input options Page Locking your smartphone and info Using Keyguard Using Auto-Keyguard and touchscreen lockout Using Phone Lock Using system password lock Page Entering owner information System settings Setting the date and time Setting system alarms Managing identity certificates Enabling error reporting Setting up a GPS device Viewing memory usage Viewing and optimizing power settings Turning Wireless Services On/Off Connection settings Setting up a Wi-Fi connection Connecting to a network that broadcasts its name Connecting to a closed network Page Page Selecting a Wi-Fi network Managing ISP settings Connecting to a VPN Setting up a proxy server Page Page Troubleshooting Transferring info from another device Trouble installing the desktop software? Resetting your smartphone Performing a soft reset Performing a hard reset Page Replacing the battery Perform ance The applications are running slower than usual Screen The screen appears blank The screen doesnt respond accurately to taps or activates wrong features Network connection Signal strength is weak My smartphone wont connect to the mobile network My smartphone seems to turn off by itself I cant tell if data services are available Page I cant make or receive calls using a hands-free device with Bluetooth wireless technology I lost the connection between my smartphone and my Bluetooth headset Synchronization (ActiveSync software) ActiveSync Desktop does not respond to sync attempt Synchronization finishes but info doesnt appear where it should Synchronization starts but doesnt finish My media files wont sync My appointments show up in the wrong time slot after I sync My scheduled sync doesnt work Page Page Email I have problems using my account I have problems sending and receiving email Auto Sync is not working I have problems sending email I have problems synchronizing messages on my smartphone with messages on my computer My vCard or vCal email attachment isnt forwarding correctly Page Web I cant access a page An image or map is too small on my smartphone screen A secure site refuses to permit a transaction Camera The Camera preview image looks strange Third-party applications Getting more help Making room on your smartphone Voice quality Is the other person hearing an echo? Are you hearing your own voice echo? Is your voice too quiet on the other end? Page Glossary 242 Using Your Treo 700w Smartphone Glossary Using Your Treo 700w Smartphone 243 Glossary Page Regulatory Information 246 Using Your Treo 700w Smartphone FCC Using Your Treo 700w Smartphone 247 248 Using Your Treo 700w Smartphone Using Your Treo 700w Smartphone 249 250 Using Your Treo 700w Smartphone Using Your Treo 700w Smartphone 251 Page Specifications Page Page Page Index SYMBOLS NUMERICS A Page B C Page Page D Page E F G H I J K L M Page N O P Page Q R S Page Page Page T U V W Y Z