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Troubleshooting (Advanced)
Network
Cannot connect to network. zSet LAN (Î page 45).
Cannot check the computer’s MAC
address.
zFollow the steps below.
AClick [start] - [All Programs] - [Accessories] - [Command Prompt].
BInput “ipconfig/all”, and press (Enter).
CWrite down the 12-digit string of alphanumeric displayed in the
“Physical Address” line of the LAN or the wireless LAN (only for model
with wireless LAN).
DInput [exit], and press (Enter).
Wireless Communication
Cannot connect to a network. zSet the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in
the [Advanced] menu of the Setup Utility (Î page 56).
zDisable the Wireless Communication Disable Utility (Î page 47).
zRestart the computer.
Access point is not detected. zConfirm that / / is displayed on the notification area.
If / / is not displayed on the notification area, turn on the wireless
communication (Î page 46).
Connecting Peripherals
An error occurs while installing the
driver.
zWhen you install a driver of card or peripheral device, make sure that the driver
is compatible with the operating system. If it is not compatible, malfunc tion may
occur. For information about the driver, contact the manufacturer of the
peripheral device.