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Troubleshooting (Advanced)
You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling
Panasonic Technical Support for advice.
NOTE
zThis computer periodically records the management information of the hard disk etc. The maximum data volume for
each record is 1024 bytes. The information is only used for estimating the cause when the hard disk goes down by any
possibility. They are never sent to outside via network nor used for any other purpose except for the purp ose
described the above.
To disable the function, add a check mark for [Disable the automatic save function for management information h is-
tory] in [Hard Disk Status] of PC Information Viewer, and click [OK].
zIf you have not logged on with the administrator authority, some information will be displayed as [Not F ound].
zAs long as it is activated, the PC Information Viewer will appear in front of all o ther screens.
1Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information
Viewer].
2Select the item to display the detailed information.
To save the information as a text file
1Display the information you want to save.
2Click [Save].
3Select the file save range option and click [OK].
4Select the folder to save the information, input the file name, and click [Save].
zIf automatic saving of the management information record has not been dis abled, the records already recorded are
also saved.
To save a copy of the screen as an image file
1Display the screen you want to save.
2Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].
Checking the Computer’s Usage Status