Troubleshooting

 

 

 

 

 

 

Problem

 

Possible cause a Possible solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some operations

 

Some operations are not executable in particular modes such as menu mode.

 

 

 

 

 

 

 

a Read the operating instructions carefully and cancel the mode. In case the

 

 

 

 

 

 

are not executable.

 

 

 

 

 

 

 

 

unit is still out of order, consult the dealer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BALANCE/FADER setting is not appropriate.

 

 

 

 

 

 

No sound from

 

a Readjust BALANCE/FADER.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is a break, a short circuit, poor contact or wrong wiring regarding the speaker

 

 

 

 

 

 

speaker(s)

 

 

 

 

 

 

 

 

 

wiring.

 

 

(continued)

 

 

 

 

 

a Check the speaker wiring.

 

 

 

 

 

 

 

 

 

 

 

 

 

right and left.

 

 

 

 

 

 

 

 

The speaker

 

 

 

 

 

 

 

 

channels are

 

The speaker wiring is confused between right and left.

 

 

 

 

 

 

reversed between

 

a Perform the speaker wiring in accordance with the wiring diagram.

 

 

Common

 

 

 

 

 

 

 

 

 

 

 

The sound field is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

not clear in the

 

The plus and minus terminals at right and left channels of speakers are connected

 

 

 

 

 

 

stereo mode.

 

reversely.

 

 

 

 

 

 

Central sound does

 

a Perform the speaker wiring in accordance with the wiring diagram.

 

 

 

 

 

 

not settled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The power fails

 

The safety device works.

 

 

 

 

 

 

 

a Call the store where you purchased the unit, or your nearest Panasonic

 

 

 

 

 

 

unintentionally.

 

 

 

 

 

 

 

 

Servicenter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Antenna installation or wiring of antenna cable is faulty.

 

 

 

 

 

 

 

 

a Check whether the antenna mounting position and its wiring are correct. In

 

 

 

 

 

 

Poor reception or

 

addition, check to see whether the antenna ground is securely connected to

 

 

 

 

 

 

noise

 

the chassis.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No power is supplied to the antenna amplifier (when using a film antenna, etc.).

 

 

 

 

 

 

 

 

a Check the wiring of the antenna battery lead.

 

 

Radio

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The number of auto

 

The number of receivable stations is less than 6.

 

 

 

 

 

preset stations is

 

a Move to an area where receivable stations number is maximum, and try pre-

 

 

 

 

 

 

less than 6.

 

setting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Preset stations

 

The contact of the battery lead is poor, or the battery lead is not always powered.

 

 

 

 

 

 

 

a Make sure that the battery lead is connected securely, and preset stations

 

 

 

 

 

 

cannot be stored.

 

 

 

 

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

XM Tuner

CD

MP3/WMA

Problem

 

Possible cause a Possible solution

 

Channel

 

No contract with XM Satellite Radio Inc.

 

English

 

 

 

 

 

 

a Refer to page 13 of this book and the XM's website to sign up for XM Radio

 

 

 

unselectable

 

 

 

 

 

service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The disc is inserted upside down.

 

 

 

No playback or

 

a Insert a disc correctly.

 

 

 

disc ejected

 

There is a flaw or foreign material on the disc.

 

 

 

 

 

a Remove the foreign material, or use a flawless disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound skipping or

 

There is a flaw or foreign material on the disc.

 

 

 

noise

 

a Remove the foreign material, or use a flawless disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit is not sufficiently secured.

 

 

 

Sound skipping

 

a Secure the unit to the console box with the rear support strap, etc.

 

 

 

due to vibration

 

The unit is tilted at over 30˚ in the front-to-end direction.

 

 

 

 

 

a Make the angle 30˚ or less.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Something such as a peeled label obstructs the disc coming out.

 

 

 

 

 

a Hold down the [OPEN] button for 2 sec. or more when the face plate is open

 

 

 

 

 

(disc forced ejection). In case that the disc forced ejection does not work,

 

 

 

Disc unejectable

 

consult the dealer

 

Troubleshooting

 

 

 

The disc has unplayable formatted data.

 

 

 

 

The microcontroller in the unit operates abnormally due to noise or other factors.

 

 

 

 

 

a Unplug the power cord and plug it again. In case the unit is still out of order,

 

 

 

 

 

consult the dealer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No playback or

 

a Refer to the description about MP3/WMA for playable sound data except CD-

 

 

 

disc ejected

 

 

 

 

 

DA (i.e. music CD).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The CD-R/RWs that

 

The playability of some CD-R/RWs may depend on the combination of media,

 

 

 

are playable on

 

recording software and recorder to be used even if these CD-R/RWs are playable on

 

 

 

other devices are

 

other devices such as a PC.

 

 

 

not playable on

 

a Make CD-R/RWs in different combination of media, recording software and

 

 

 

this unit.

 

recorder after referring to the description about MP3/WMA.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is a flaw or foreign material on the disc.

 

 

 

Sound skipping or

 

a Remove the foreign material, or use a flawless disc. For MP3/WMA, refer to

 

 

 

 

the description about MP3/WMA.

 

 

 

noise

 

 

 

 

 

 

Playing VBR (Variable Bit Rate) files may cause sound skipping.

 

 

 

 

 

 

 

 

 

 

a Play Non-VBR files.

 

 

 

 

 

 

 

 

40

CQ-C8401U/C8301U/C7401U/C7301U

 

CQ-C8401U/C8301U/C7401U/C7301U

41

 

 

 

 

 

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Panasonic C7301U, CQ-C8401U, C8301U, C7401U operating instructions Troubleshooting, Radio, XM Tuner