TROUBLESHOOTING

Before calling your dealer, refer to the checklist

Problem?

• The unit does not operate

• The unit does not cool or heat effectively

The unit does not receive remote control signals, or the remote control display is weak or non-existent

Problem?

• Air is not discharged immediately

• Operation stops suddenly

• Fog is blowing out from the unit

• There is a noise

• The outdoor unit gives off water and steam

Check

Has a circuit breaker been tripped or a fuse blown?

Is the power supply plug disconnected from the outlet?

Is the Timer being used correctly?

Has the temperature been set correctly?

Are the air filters dirty?

Are the air intake or outlet vents blocked?

Are all the windows and doors closed?

Measure the temperature difference. Operation is normal if, 15 minutes after the start of operation, the temperature difference between the air intake and outlet vents is 8°C or above for cooling and 14°C or above for heating.

Are the batteries weak?

Have the batteries been inserted with the ε and ρ poles in the correct position?

Reason

At Cooling • Soft Dry (auto Fan Speed)

Air will not be discharged for approximately 40 seconds. The unit is designed to prevent tobacco, cooking and body odors from being discharged together with the cool air.

At Heating (POWER LED blinks)

This is to prevent cold air from blowing out. Please wait.

At Cooling • Soft Dry (auto Fan Speed)

The indoor fan repeatedly stops for 80 seconds and operates for 20 seconds to check the indoor temperature. Whenever the temperature reaches the setting temperature, operation starts again.

At Heating (POWER LED blinks)

When the outdoor temperature is low and humidity is high, frost accumulates on the outdoor unit. The POWER LED blinks when the unit is melting the frost. (Please wait as defrosting may take up to 10 minutes.)

This occurs when the airflow from the air conditioner cools the room.

A ‘passt’ sound is heard during defrosting or when the air conditioner operation has been stopped. This is caused by the refrigerant inside the air conditioner flowing in the opposite direction.

The air conditioner will expand or contract due to changes in temperature, causing a cracking sound.

The sound of water flowing is caused by the refrigerant flowing inside the unit.

When defrosting, the frost melts and changes to water and steam.

Call the Dealer Immediately

If the following conditions occur, turn off and unplug the main power supply, and then call the dealer immediately.

Abnormal noise is heard during operation.

Water or foreign material gets into the remote control by mistake.

Water leak from the indoor unit.

Switches or buttons do not operate properly.

Circuit breaker trips or fuse blows frequently.

Power supply cord and plug become unusually warm.

A smell of burning is emitted.

When the Timer LED at indoor unit blinks

The Timer LED blinks indicating abnormality.

Press the check button at remote control for 5 seconds, error code will be displayed.

Remote Control

Display.

ON

OFF

Press TIMER or button to identify the error code.

Beep sound (4 times) will be heard for the correct error code shown. Turn off the power supply and remove the power supply plug. Inform the error code to an authorised dealer.

Depending on which 3 characters are displayed, temporary operation may be possible.

Characters allowing

Possible

Description

temporary

temporary

of operation

operation

operations

 

 

 

H23

Cooling

Emergency

operation with

 

 

 

 

H27

Heating

limited functions.

(The Timer LED

H28

Cooling

continues to blink.)

 

 

 

 

 

Temporary operation

1.Press the MODE button and select Heating or Cooling.

2.Press the operation OFF/ON button

(‘beep! beep! beep! beep!’ sound is heard).

Use this operation temporarily, until repairs can be made.

ENGLISH

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Panasonic CS-E12CKP Before calling your dealer, refer to the checklist, Call the Dealer Immediately, Temporary operation

CS-E12CKP, CS-E15CKP, CU-E15CKP5, CU-E12CKP5, CS-E9CKP specifications

The Panasonic CU-E9CKP5 and associated models, including the CS-E9CKP, CU-E12CKP5, CU-E15CKP5, and CS-E15CKP, represent a pivotal advancement in home air conditioning technology. These units are designed to deliver efficient cooling and heating solutions for residential and small commercial spaces, encapsulating a blend of performance, energy efficiency, and user-friendly features.

One of the standout features is the advanced Inverter technology used across the range. This technology allows the air conditioners to modulate the compressor's speed, ensuring precise temperature control. By adjusting to the cooling demand, these units minimize energy consumption while maintaining comfort levels. As a result, users can expect significant reductions in energy bills compared to traditional fixed-speed models.

Another noteworthy characteristic is the R32 refrigerant used in these units. This eco-friendly refrigerant has a lower Global Warming Potential (GWP) compared to its predecessors, contributing to a reduced environmental impact. This aligns with the global push for greener technologies and reflects Panasonic's commitment to sustainability.

The CU-E9CKP5, CU-E12CKP5, and CU-E15CKP5 models are equipped with features such as a silent operation mode, ensuring minimal noise pollution, which is ideal for nighttime use or quiet environments. Additionally, these air conditioners incorporate a well-designed air filter system that enhances indoor air quality by capturing dust, allergens, and other particles.

User convenience is further enhanced by the inclusion of a dedicated remote control and intuitive settings that allow users to schedule operations, adjust temperatures, and engage the turbo mode for rapid cooling when necessary. The sleek design of the indoor units also complements modern interiors while optimizing airflow.

Furthermore, these air conditioning systems boast durability and reliability. Built with high-quality materials, they are designed to withstand various climatic conditions while providing consistent performance. Regular maintenance is also simplified, helping to prolong the lifespan of the units.

In summary, the Panasonic CU-E9CKP5, CS-E9CKP, CU-E12CKP5, CU-E15CKP5, and CS-E15CKP air conditioning units are engineered for efficiency, sustainability, and user comfort. Combining innovative technologies and eco-friendly features, these models stand out as a robust choice for consumers seeking reliable and effective climate control solutions.