Panasonic CY-TUN153U warranty Customer Services Directory Limited Warranty, Toronto, Vancouver

Models: CY-TUN153U

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English

Customer Services Directory

Limited Warranty

English

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U.S.A.

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/support

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

CANADA

WARRANTY SERVICE

FOR PRODUCT OPERATION ASSISTANCE, please contact:

Our Customer Care Centre:

Telephone #:

(905) 624-5505

1-800 #:

1-800-561-5505

Fax #:

(905) 238-2360

Email link:

“Contact Us” on www.panasonic.ca

FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www.panasonic.ca:

Link : “Servicentres™ locator” under “Customer support”

U.S.A.

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF AMERICA One Panasonic Way, Secaucus, New Jersey 07094

PANASONIC SALES COMPANY,

DIVISION OF PANASONIC PUERTO RICO, INC.

Ave. 65 de infanteria, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985

PANASONIC AUTO PRODUCTS LIMITED WARRANTY

LIMITED WARRANTY COVERAGE

If your product does not work properly because of a defects in materials and workmanship.

Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated in the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or refurbished

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses of the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.

Customer’s Record

Model

No.

Serial

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Accessory Purchases:

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com

or, send your request by E-mail to: npcparts@panasonic.com

You may also contact us directry at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users,

TTY: 1-886-605-1277

Panasonic Factory Service:

Toronto

Vancouver

Panasonic Canada Inc.

Panasonic Canada Inc.

12111 Riverside Way

5770 Ambler Drive

Richmond, BC V6W 1K8

Mississauga, ON L4W 2T3

Tel: (604) 278-4211

Tel: (905) 624-8447

Fax: (604) 278-5627

Fax: (905) 238-2418

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton.

Include details of the defect claimed, and proof of date of original purchase.

product. The decision to repair or replace will be made by the warrantor.

Categories

Parts

Labor

Audio Components (except items listed

One (1) Year

One (1) Year

below)

 

 

MXE Series Audio Components (except items

Two (2) Years

Two (2) Years

listed below)

 

 

Speakers

One (1) Year

Not Applicable

Accessories (in exchange for defective items)

Ninety (90) Days

Not Applicable

During the “Labor” warranty period, there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry in or mail in your product during the warranty period.

If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.

CARRY-IN OR MAIL-IN SERVICE

No.

Dealer’s

No.

Code

No.

Dealer’s

Address

Date of

Purchase

CANADA

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga Ontario L4W 2T3

PANASONIC PRODUCT LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in materials and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

Panasonic Sales Company Factory Servicenter:

Ave. 65 de infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300, Fax (787) 768-2910

For Carry-In or Mail-In Service in the United States, call 1-800-211-PANA (7262) or visit

Panasonic Web Site: http://www.panasonic.com

For assistance in Puerto Rico, call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.

LIMITED WARRANTY LIMITS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials and workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred during shipment, failures which are caused by products not supplied

by the warrantor, failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustment, maladjustment of consumer control, improper maintenance, improper antenna, inadequate signal reception or pickup, power line surge, improper voltage supply, lightning, modification, commercial use (such as use in hotels, offices, restaurants, or other business uses) or rental use of the product, or service by anyone other than the technician form Factory Servicenter or other authorized service centers, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, travel to and from the sevicer, and loss of media, date or other memory contents. The items listed are not exclusive, but are for illustration only.)

CAR AUDIO PRODUCT – ONE (1) YEAR, PARTS AND LABOUR

(The labour to install or remove the product is not warranted)

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty.

This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of the original purchase date is required before warranty service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.

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Panasonic CY-TUN153U warranty Customer Services Directory Limited Warranty, Toronto, Vancouver